Microsoft Office
Krystal Sandoval
General Manager
Aurora,CO
Summary
Established Food and Beverage professional, with over a decade of leadership experience in the hospitality industry. Specializations include catering services, cost of business reporting, and establishing standard operational procedures. Has a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to exceed departmental goals and obligations.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
Work History
General Manager
Smokin Fins
12.2021 - Current
- Oversaw daily operations at Smokin Fins Arvada, striving to exceed company goals in culture of hospitality, development of future leaders, and profitability of the business.
- Laid a foundation for business growth by practicing and maintaining high standards of service, cleanliness, product quality, operational cost and conduct of staff.
- Effectively mentored leadership team on management principles, industry practices, company procedures, and continuously aiming to achieve above standard goals.
- Trained leadership on successful strategies for accurate inventory reports to improve visibility of operational cost.
- Provided professional guidance to personnel in all location levels in navigating and resolving snags in productivity.
- Built and maintained relationships with vendors through account development.
Catering/Food and Beverage Manager
Six Flags Fiesta Texas
02.2009 - 12.2021
- Maintained profitability of catering events by overseeing purchasing, production, waste, rentals, and labor requirements for all events.
- Delivered in-depth training to workers in food prep and customer-facing roles to ensure strong team performance in safety and guest satisfaction.
- Diversified park and special event menus with new and seasonal offerings.
- Created and deployed successful strategies to boost staff performance, streamline food prep, and reduce waste.
- Consistently led team to achieve challenging objectives in fast-paced culinary environments.
- Applied knowledge of previous supply needs and forecasted business levels to implement the best operational and purchasing strategies for each event.
- Coordinated menu plans and execution strategies for events scheduled anywhere between days and months in advance always ensuring supplies and resources for all events.
- Coordinated and fostered relationships with dozens of vendors as needed for each event. (rentals, equipment, product, labor, decor, etc.)
- Regularly met with clients to outline desired event goals and prepared accurate quotes for special event inquiries.
- Meticulously maintained records for all events to accurately track expenses and improve planning for future events ultimately ensuring profitability of Catered Events.
Retail Cashier
Pier One Imports
10.2016 - 06.2017
- Supported store merchandising initiatives by restocking shelves and creating visually appealing displays.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Assisted with store inventory management, ensuring timely replenishment of stock on the sales floor.
- Collaborated with team members to meet daily sales targets and deliver exceptional customer service.
Retail Cashier
Old Navy
12.2015 - 08.2016
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Resolved customer complaints promptly and professionally, fostering a positive reputation for the store.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
Education
Associate of Arts - Liberal Arts
Northwest Vista College
San Antonio, TX 01.2014 - 05.2016
Associate of Arts - Criminal Justice
Northwest Vista College
San Antonio, TX 08.2011 - 05.2014
Skills
Recipes and Menu planning
High-Volume Dining
Inventory Management
Organization Skills
UltiPro/Career Plug Recruiting Expertise
Event Planning Proficiency
Sanitizing Understanding
Software
EATEC & Craftable Inventory Management
Optim8, Sling, and Hot Schedules Scheduling Services
Toast POS
Certification
TiPs Certification
Timeline
Learn2Serve Food Manager Certification
06-2022
TiPs Certification
05-2022
General Manager
Smokin Fins
12.2021 - Current
IBCCES Hospitality Autism Certification
03-2020
Retail Cashier
Pier One Imports
10.2016 - 06.2017
Retail Cashier
Old Navy
12.2015 - 08.2016
Associate of Arts - Liberal Arts
Northwest Vista College
01.2014 - 05.2016
Associate of Arts - Criminal Justice
Northwest Vista College
08.2011 - 05.2014
Catering/Food and Beverage Manager
Six Flags Fiesta Texas
02.2009 - 12.2021
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