Krystal Sass
Kenosha,WI
Summary
Diligent food service professional with background in food preparation and kitchen support. Known for maintaining high standards of cleanliness and efficiency in fast-paced environments. Demonstrated skills in food safety and teamwork contribute to consistent, quality meal prep.
Experienced with food preparation, ensuring compliance with health and safety standards. Utilizes effective communication and teamwork to support kitchen operations. Knowledge of various cooking techniques and equipment maintenance ensures consistent quality in meal preparation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Home Healthcare and Food Preparation
Covered Care LLC
01.2022 - Current
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Contributed to menu planning with innovative ideas for seasonal dishes.
- Improved customer experience by assisting with special dietary requests and allergies.
- Food purchasing and budgeting
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Assistant Manager
Brinker International Inc
01.2021 - 08.2021
- Assist the management team in running the restaurant including cooking, kitchen maintenance, inventory, ordering, hiring, and training
- Assist the employees by providing information about their available benefits, outlining potential education and training opportunities, explaining company policies, addressing employee rights, outlining performance management expectations, and promoting a positive workplace culture
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Server/Bartender
Brinker International Corp. / Chili's Grill & Bar Restaurant
08.2016 - 01.2021
- Restock kitchen, bar, and front of house as needed
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
GED -
Gateway Technical College
Kenosha, WISkills
- Kitchen Experience
- Restaurant Experience
- Store Management Experience
- Inventory control
- Shift management
- Food Preparation
- Safe food handling
- Food preservation and storage methods
- Sanitation procedures
- Recipe adherence
- Food waste reduction
- Time management
- Supply stocking
- Cooking equipment maintenance
- Customer engagement
- WI food handler certified
Certification
- Driver's License
- ServSafe, 04/21 to 03/26
- Food Handler Certification
Timeline
Home Healthcare and Food Preparation
Covered Care LLC
01.2022 - Current
Assistant Manager
Brinker International Inc
01.2021 - 08.2021
Server/Bartender
Brinker International Corp. / Chili's Grill & Bar Restaurant
08.2016 - 01.2021
- Driver's License
- ServSafe, 04/21 to 03/26
- Food Handler Certification
GED -
Gateway Technical College
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