Krystal Search
Boise,ID
Summary
Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement. Also, Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Server
Legends Pub and Grill
Boise , ID
08.2022 - Current
- Took orders from customers accurately and in a timely manner.
- Followed health safety guidelines when preparing and serving food products.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
Owner/Operator
Rise Above Magazine Llc
Boise , ID
09.2021 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Created marketing strategies to drive revenue and increase brand visibility.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Negotiated contracts with clients for products or services rendered by the company.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Developed business plan and budget to maximize profitability.
- Devised and implemented marketing strategies to attract new clients.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Forecasted customer demand to set prices or credit terms for goods or services.
Sales Associate
MASS Motors Auto sales
Boise , ID
06.2023 - 01.2024
- Assisted in coordinating delivery of vehicles to customers.
- Performed administrative duties such as data entry, filing documents, and maintaining records.
- Resolved customer complaints promptly and professionally.
- Advised customers on financing options and helped them secure loans with banks or other lenders.
- Negotiated prices with potential buyers and closed deals when appropriate.
- Greeted customers, identified their needs and provided assistance.
- Generated leads through cold calling and email campaigns.
- Responded to inquiries from potential customers via email and telephone.
- Managed sales negotiations and financing options.
General Sales Manager
Goldenwest Publications
Boise , ID
04.2012 - 05.2021
- Ensured compliance with applicable laws and regulations related to sales activities.
- Reviewed customer feedback surveys regularly and devised plans accordingly.
- Conducted regular training sessions for new sales personnel.
- Developed and implemented strategies to increase sales revenue.
- Identified areas needing improvement in order to maximize efficiency.
- Monitored customer satisfaction levels and took corrective action when needed.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Defined goals and objectives to generate significant amounts annually in sales revenue.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Education
Some College (No Degree) - Business Management
University of Phoenix
Boise, IDSkills
- Table Setting
- Order Management
- Guest Engagement
- Food Delivery
- Food inspection
- Safe Food Handling
- Expense Control
- Service Quality Improvement
- Account Management
- Sales
- Goal attainment
- Team Development
- Goal Setting
- Employee Motivation
- Leadership and team building
- Performance Improvements
- Advertising and marketing
- Customer Relationship Management
- Schedule Management
- Customer Retention
- Team training and development
- Sales Leadership
Timeline
Sales Associate
MASS Motors Auto sales
06.2023 - 01.2024
Server
Legends Pub and Grill
08.2022 - Current
Owner/Operator
Rise Above Magazine Llc
09.2021 - Current
General Sales Manager
Goldenwest Publications
04.2012 - 05.2021
Some College (No Degree) - Business Management
University of Phoenix
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