Krystal Sifuentes

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Verify patient information (insurance, address, telephone number), complete Advance Directive, Medicare questionnaires, financial policy, and make necessary changes in the practice management system.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

•Employee of the year 2018

•Responsible for interfacing with members and parents to communicate Club benefits, programs, policies and practices.

• Responsible for receiving member applications, cash/credit card payments and complying with all procedures outlined in the Club financial policies guidelines.

• Demonstrate skills both verbal and written to communicate with a diverse population of members, children, and adults.

• Ensure that members are encouraged to participate in a variety of program areas/activities and receive instruction and constructive feedback to develop skills in program areas.