Experienced office clerical with expertise in financial management, operational oversight, and team leadership. Strong problem-solving, communication, and organizational skills for efficient office operations and staff coordination.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Office Manager/Human Resources Director
Vaiden Community Living Center
Vaiden, MS
10.2021 - 10.2024
Assisted residents with money (RFMS)
Collection of patient accounts
Monthly billing of Medicare Part A
Check eligibility of insurance
Precertification for Managed Care
Assist with Medicaid the process for new residents/yearly renewal for current residents
Managed relationships with Medicaid Regional Office and Social Security Administration Regional Office
Accounts Payable
Liaison for home office for the billing analyst, HR Dept, and Legal Dept, other sister facilities and IT Department
Assisted in training with sister facilities in Medicaid pending and AR Aging
Assisted and trained Social Services/Admission and Dietary Manager while in transition
Audits – Medicaid 2021; Disability Rights for SSA (2024); Annual State Survey (2022, 2023, 2024)
Biweekly Payroll
PPD (Per Patient Day) Calculations of Nursing Services
Monitored overtime for non-direct care
Onboarding for New hires
Performed Background checks via MSDH Safer and Fingerprint Pro on new hires and Checkr
Performed checks through OIG and Sex Offender Websites for all new hires
Assisted with employee benefits – on hire and yearly
Daily time corrections
Assisted with Garnishments and Worker's Compensation
Followed up with Worker’s Compensation claims
Employee grievances
Employee Verification
Ensured Nursing Licenses were current at all times
Monthly and weekly meetings with home office
Agent – Remote
CSS Corp
Draper, UT
06.2021 - 08.2021
General customer service
Dispatch tows
Setup new cases and manage cases for accident management
Escalate cases that were more than 24-48 hours old
Office Clerk
Mitchell Metal Products
Kosciusko, MS
10.2014 - 09.2019
General Clerical Duties
Accounts payable and receivable
Payroll
Order Entry
IT Liaison
Sales
Bank Teller
Holmes County Bank & Trust
Lexington, MS
05.2013 - 10.2014
Managed Customer Relationships
Sales quota on new checking and savings accounts for non-customers