KRYSTAL SISNEY
Kosciusko,MS
Summary
Experienced office clerical with expertise in financial management, operational oversight, and team leadership. Strong problem-solving, communication, and organizational skills for efficient office operations and staff coordination.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Office Manager/Human Resources Director
Vaiden Community Living Center
Vaiden, MS
10.2021 - 10.2024
- Assisted residents with money (RFMS)
- Collection of patient accounts
- Monthly billing of Medicare Part A
- Check eligibility of insurance
- Precertification for Managed Care
- Assist with Medicaid the process for new residents/yearly renewal for current residents
- Managed relationships with Medicaid Regional Office and Social Security Administration Regional Office
- Accounts Payable
- Liaison for home office for the billing analyst, HR Dept, and Legal Dept, other sister facilities and IT Department
- Assisted in training with sister facilities in Medicaid pending and AR Aging
- Assisted and trained Social Services/Admission and Dietary Manager while in transition
- Audits – Medicaid 2021; Disability Rights for SSA (2024); Annual State Survey (2022, 2023, 2024)
- Biweekly Payroll
- PPD (Per Patient Day) Calculations of Nursing Services
- Monitored overtime for non-direct care
- Onboarding for New hires
- Performed Background checks via MSDH Safer and Fingerprint Pro on new hires and Checkr
- Performed checks through OIG and Sex Offender Websites for all new hires
- Assisted with employee benefits – on hire and yearly
- Daily time corrections
- Assisted with Garnishments and Worker's Compensation
- Followed up with Worker’s Compensation claims
- Employee grievances
- Employee Verification
- Ensured Nursing Licenses were current at all times
- Monthly and weekly meetings with home office
Agent – Remote
CSS Corp
Draper, UT
06.2021 - 08.2021
- General customer service
- Dispatch tows
- Setup new cases and manage cases for accident management
- Escalate cases that were more than 24-48 hours old
Office Clerk
Mitchell Metal Products
Kosciusko, MS
10.2014 - 09.2019
- General Clerical Duties
- Accounts payable and receivable
- Payroll
- Order Entry
- IT Liaison
- Sales
Bank Teller
Holmes County Bank & Trust
Lexington, MS
05.2013 - 10.2014
- Managed Customer Relationships
- Sales quota on new checking and savings accounts for non-customers
- Answered phone
- General customer service
Education
Bachelor of Business Administration -
Mississippi State University
12.2022
Associate of Arts - General Business
Holmes Community College
05.2013
Graduate -
Kosciusko High School
05.2009
Skills
- Proficient in MS Office Suite
- Problem Solving Skills
- Financial Process Management
- Effective Organization Management
- Collaborative Leadership Skills
- Energetic Communicator
- Long-Term Care Skills
- Background Verification Expertise
- Proficient in Administrative Tasks
- Medicare and Medicaid Expertise
- Adaptive Learner
- Social Security Knowledge
References
- Dr Keith Rushing, 662-229-1568
- Clint Walker, 662-310-7233
- Charles Nash, 662-739-1866
- Denise Rochelle, 601-249-9857
- Talluah Ingram, 662-417-3026
Certification
- Commission expires 7/5/2026
Timeline
Business Office Manager/Human Resources Director
Vaiden Community Living Center
10.2021 - 10.2024
Agent – Remote
CSS Corp
06.2021 - 08.2021
Office Clerk
Mitchell Metal Products
10.2014 - 09.2019
Bank Teller
Holmes County Bank & Trust
05.2013 - 10.2014
Bachelor of Business Administration -
Mississippi State University
Associate of Arts - General Business
Holmes Community College
Graduate -
Kosciusko High School