Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Krystal Spears

Krystal Spears

Lucedale,MS

Summary

Dynamic Sales Associate with proven success at Walmart, excelling in customer service and relationship building. Achieved monthly sales targets through effective product knowledge and teamwork. Skilled in cash handling and inventory control, consistently enhancing customer satisfaction and loyalty while maintaining a positive shopping environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Walmart
06.2015 - Current
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Managed inventory levels, ensuring stock availability for high-demand products.
  • Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
  • Collaborated with team members to maintain store cleanliness and organization standards.
  • Conducted regular stock checks to identify discrepancies and prevent loss of inventory.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Managed inventory to ensure product availability, contributing to uptick in sales.

Education

East Central
Hurley, MS
05.2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Product sales
  • Customer needs assessment
  • POS system operation
  • Retail store operations
  • Cleaning techniques
  • Payment processing
  • Inventory tracking
  • Inventory control
  • Merchandise display
  • Display setup
  • Fraud detection
  • Fitting room maintenance
  • Self-checkout assistance
  • Friendly and outgoing
  • Customer engagement
  • Merchandising
  • Retail merchandising expertise
  • Inventory control procedures
  • Reading comprehension skills
  • Energetic self-starter
  • Written and oral communication skills

Timeline

Sales Associate

Walmart
06.2015 - Current

East Central

Similar Profiles

CREATE PROFILE