Summary
Overview
Work History
Education
Skills
Affiliationscertifications
Timeline
Generic

Krystal S. Smith

Chester,VA

Summary

Law Enforcement professional with expertise in planning, auditing, security operations, leadership development, and public safety. Specialized in correctional leadership and development with a proven track record of strategic thought leadership, a strong work ethic, and an unwavering commitment to service. Experienced in managing correctional facilities and ensuring the safety of staff and inmates. Utilize strong leadership and crisis management skills to maintain order and efficiency. Demonstrated success in improving operational processes and team performance through effective communication and strategic planning.

Overview

12
12
years of professional experience

Work History

Administrative Captain

Henrico County Sheriff's Office
11.2024 - Current
  • Manage long-term projects, including resource planning, policy development, and implementation of innovative public safety strategies.
  • Serve as a member of the Sheriff’s Command Staff, contributing to organizational development and strategic planning.
  • Act as the Sheriff’s representative at community events, public forums, and council meetings.
  • Build and maintain strong relationships with diverse community groups, local government entities, and other public safety agencies.
  • Build and maintain strong relationships with diverse community groups, local government entities, and other public safety agencies.
  • Represent the Sheriff in public policy discussions, collaborating with officials and other stakeholders.
  • Collaborate with internal and external stakeholders to support special projects or assignments as directed by the Sheriff.
  • Lead leadership team meetings.
  • Develop relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner.
  • The ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive issues to completion.

Captain- Jail West Security

Henrico County Sheriff’s Office
08.2022 - 11.2024
  • Supervises assigned sworn including performing related human resources activities including leave and timecard approvals, performance appraisals, recruitment efforts, coaching, disciplinary actions, identifying training needs, etc
  • Collaborates with and provides directions and resources to assigned staff, includes assisting with developing goals and objectives for each assigned section
  • Identifies problems related to administrative, procedural or personnel issues, identifies viable solutions, obtains necessary approvals, and assists staff with documentation and implementation of approved solutions
  • Conducts necessary audits and inspections of operational practices to ensure compliance with established policies, regulations, directives, best practices and accreditation standards
  • Inspects and audits work locations for compliance with established safe work practices, prepares related reports, makes recommendations for training and issue resolution
  • Reviews paperwork for investigations, reported grievances and incidents (which may include PREA incidents) for accuracy and appropriate resolution
  • Assumes command in emergency situations as required or designated
  • Prepares weekly Comparative Statistics information and other assigned reports for Command Staff Meetings

Lieutenant- Watch Commander

Henrico County Sheriff’s Office
12.2021 - 08.2022
  • Supervises assigned sworn employees including performing related human resources activities including leave and timecard approvals, performance appraisals, recruitment efforts, coaching, disciplinary actions, supervising assigned staff’s daily work activities, and preparing work and training schedules
  • Collaborates with and provides directions and resources to assigned staff, includes assisting with developing operational and training goals and objectives for each assigned section
  • Manages inventories (e.g
  • Vehicles, equipment, munitions, supplies, etc.)
  • Inspects and audits assigned work areas, which may include vehicles or other equipment, for compliance with established safe work practices and applicable regulations and standards, prepares related reports, makes recommendations for training and issue resolution
  • May review inmate files and release individuals eligible for release on bond or time served and arrange custody transfers to other jurisdictions
  • May investigate major incidents and send alerts to command staff

Standards/ PREA Manager

Henrico County Sheriff’s Office
07.2015 - 12.2021
  • Supervises assigned sworn employees including performing related human resources activities including leave and timecard approvals, performance appraisals, recruitment efforts, coaching, disciplinary actions, supervising assigned staff’s daily work activities, and preparing work and training schedules
  • Creates and maintains training schedules to assist with scheduling and maintaining adequate staffing levels
  • Collaborates on employee scheduling with other operational units to ensure adequate staffing is available to meet all units’ daily operational needs
  • Distributes work assignments to assigned sworn and civilian personnel
  • Serves as a working supervisor performing deputy duties
  • Reviews incident reports to check for completeness of content relative to each reported complaint, determine appropriate response and takes appropriate action as necessary
  • Ensures all pertinent operational and staffing information is shared between shifts
  • Conducts daily staff inspections to ensure all issued equipment and uniforms are acceptable for duty

Deputy Sheriff

Henrico County Sheriff’s Office
07.2013 - 12.2015
  • Maintains all issued equipment, uniforms, radio, firearm, and vehicle in an acceptable condition
  • Prepares and maintains assignment-specific documentation, records and reports as assigned which may include logs
  • Monitor and operate a central control console to ensure and maintain the security of staff and inmates while allowing for necessary movement of inmates to, from and through facilities as required
  • Maintain the custody, care and control of all inmates in assigned facilities and courtrooms
  • Maintain the safety and order in the facilities and move inmates throughout the various facilities as needed
  • Provide programs and services to the inmate population, including recreation, visitation, educational opportunities and mental health/substance abuse services
  • Respond to inmate altercations in accordance with all applicable policies and protocols
  • Conduct inmate headcounts and security checks of all housing units, ensure inmates follow all applicable rules and regulations, identify violations, charge inmates for violations, and participate in related hearings
  • Conduct random searches of housing units and inmates to eliminate contraband, identify violations, charge inmates for violations, and participate in related hearings
  • Supervise inmates during meals, programs, recreation, movement, medical treatment, incident reports, inmate charges, investigation evidence, etc

Education

A.S.S - Criminal Justice

Bryant & Stratton College
Chesterfield, VA

Bachelor of Science - Criminal Justice

Strayer University
Midlothian, VA
12-2025

Skills

  • Planning
  • Project Management
  • Auditing
  • Communication
  • Problem-solving
  • Operation Management
  • Leadership Development
  • Staff Development
  • File Management
  • Record Keeping
  • Skilled Multi-tasker
  • Leadership
  • Coaching
  • Strategic Planning
  • Emergency response
  • Documentation skills
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication
  • Organizational skills
  • Adaptability and flexibility
  • Decision-making
  • Relationship building

Affiliationscertifications

  • Virginia Criminal Information Network (VCIN) Certification
  • National Crime Information Network (NCIC) Certification
  • Leadership Development Program- Level 3
  • Metro Richmond Public Safety Leadership
  • Center for Leadership and Police Ethics
  • You’re A Supervisor Now
  • Business Writing
  • Business Grammar
  • State of Virginia Commercial’s Driver’s License
  • Leadership Conflict Competence- Sheriff (01/16)
  • Feedback & Coaching for Performance (01/16)
  • Communication Styles: What I Really Mean was (01/16)
  • Emotional Intelligence
  • How to Thrive when caring for customers
  • Influential Leadership
  • Assertive Communication
  • Contemporary Leadership
  • Competing Demands and Time Management
  • Myers-Briggs Type Indicator
  • Conflict Management
  • Basic Jailor Academy

Timeline

Administrative Captain

Henrico County Sheriff's Office
11.2024 - Current

Captain- Jail West Security

Henrico County Sheriff’s Office
08.2022 - 11.2024

Lieutenant- Watch Commander

Henrico County Sheriff’s Office
12.2021 - 08.2022

Standards/ PREA Manager

Henrico County Sheriff’s Office
07.2015 - 12.2021

Deputy Sheriff

Henrico County Sheriff’s Office
07.2013 - 12.2015

A.S.S - Criminal Justice

Bryant & Stratton College

Bachelor of Science - Criminal Justice

Strayer University

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Krystal S. Smith