Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Timeline
Generic

KRYSTAL STILLMAN

Eagle Point,OR

Summary

Proficient Assistant Store Leader dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Store Leader- Center Store

Fred Meyer
05.2023 - Current
  • Mentored employees to help improve skills and enable team members to become peak performers on job.
  • Educated and trained staff to equip with knowledge about products, customer service, and store policies.
  • Created staff schedules, approved requested time off and updated reports.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Conducted inventory analysis to determine optimal stock levels.
  • Managed team workload to reach production targets.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Assistant Store Leader- Operations

Fred Meyer
03.2022 - 05.2023
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Used advanced features of Microsoft Office to complete all necessary reports for review.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.

Assistant Store Leader- Merchandising

Fred Meyer
10.2019 - 03.2022
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Bult positive relationships with vendors for consistent and reliable supply of products.

Assistant Store Leader- Lead

Fred Meyer
01.2017 - 10.2019
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Front End Manager

Fred Meyer
08.2015 - 01.2017
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Motivated employees to perform at peak productivity with morale-boosting programs.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Education

No Degree - Nursing

Rogue Community College
Medford, OR

High School Diploma -

Eagle Point High School
Eagle Point, OR
06.2008

Skills

  • Superior Work Ethic
  • Positive and Friendly
  • Compliance Requirements
  • Coaching and Mentoring
  • Employee Training
  • Inventory Control Procedures
  • Time Management
  • Operations Management
  • Customer Relationships
  • Critical Thinking
  • Merchandising
  • Policy Execution

Accomplishments

  • Achieved a composite score of 92% in 2022 by completing company initiatives with accuracy and efficiency with the help of store team.
  • Leadership Essentials Graduate 2017
  • District Schedule Training Champion- D4

Certification

First Aid/CPR Certified

Food Safety Manager Certified

OLCC Certified

Additional Information

Have been fulfilling the role of HR back up for 6 years. Proficient in recruiting, hiring, and onboarding associates. Assist with in house training, associate relations, and investigation processes. Proficient with documentation and disciplinary procedures.

Timeline

Assistant Store Leader- Center Store

Fred Meyer
05.2023 - Current

Assistant Store Leader- Operations

Fred Meyer
03.2022 - 05.2023

Assistant Store Leader- Merchandising

Fred Meyer
10.2019 - 03.2022

Assistant Store Leader- Lead

Fred Meyer
01.2017 - 10.2019

Front End Manager

Fred Meyer
08.2015 - 01.2017

No Degree - Nursing

Rogue Community College

High School Diploma -

Eagle Point High School

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KRYSTAL STILLMAN