Krystal Taylor
Jackson,United States
Summary
Detail-driven Compliance Officer focused on maximizing company compliance with applicable laws and standards. Knowledgeable about internal controls, process evaluations and procedural reviews.
Overview
6
6
years of professional experience
Work History
Tax Compliance Officer
Internal Revenue Service
09.2024 - Current
- Plans and conducts independent limited examinations and related investigations of a variety of individual and business taxpayers, or exempt organization, employee plans or government entities involving complex tax issues and accounting records and typical methods
- Investigates using strategic or special emphasis programs such as claims, non-filers, worker classification, tip reporting and fringe benefits
- Communicates with taxpayers and representatives via telephone and meetings to discuss audit findings and steps to resolve any outstanding issues
- Specializes in the areas of Federal Income Tax Withholding (FITW), Federal Insurance Contribution Act (FICA) and Federal Unemployment Tax Act (FUTA)
- Advises taxpayers of his/her rights as defined in the examination and appeal guidelines, the actual examination procedures, and an explanation of current tax and reporting responsibilities and the importance and benefit of meeting future responsibilities
- Conducts required filing checks to determine that other required returns are filed, conducts concurrent examinations of these and other related
- Collects detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
- Develops and implements corrective action plans for non-compliance issues.
Communications Audit Associate
Tennessee Department of Revenue
01.2023 - 08.2023
- Calculated, analyzed, and investigated detailed tax information and workpapers to advise tax preparers on technical matters such as penalties, interest, and payments, in accordance with laws, rules, and regulations as well as the Department of Revenue policy and procedures
- Verified completeness of records reconciling discrepant information and figures articulating discrepancies that existed amongst tax payer accounts
- Completed written reports using collected data from various sources, collected needed workpapers via email and account notes to account for changes, providing a summary detail on findings
- Collected workpapers to make final determinations and course of action case by case relating to adjustments, audits, and compliance
- Adhered to a strict daily work schedule, setting priorities, and adjusted to change depending upon department needs
Account Clerk
Tennessee Department of Corrections
09.2022 - 01.2023
- Investigated and calculated overall invoice totals, account adjustments, and purchases/account deductions to generate reports, spreadsheets, and adjustment forms
- Generated receipts and vouchers originating in assigned work unit and requisitions using appropriate product/category codes to assign the goods/services to the correct account
- Researched outstanding checks, overpayments, and underpayments and performed cancel and/or re-issue as necessary
- Analyzed and investigated submitted documentation to ensure a valid justification for account adjustments
- Conducted field calls from external and internal customers to explain account status information, internal policies and procedures, and other information as required by law
- Verified all fields on submitted documentation to match information in electronic database, as well as receiving reports against account information to ensure accuracy
Warehouse Document Clerk
USDA (Brillient)
07.2021 - 11.2021
- Logged inventory of physical file folders by checking-out/checking-in folders for scanning into electronic system
- Moved files between workspace and file storage area, categorized records for disposition
- Prepared documents for scanning, reassembled documents while performing quality checks of reassembled file folders
- Communicated with site representatives and remotely-located digitization manager
- Independently conducted basic research and applied information as necessary to interact and communicate (orally and in writing) with customers effectively
- Performed office duties
Project Manager
Personal Care Services Midsouth
10.2018 - 07.2021
- Negotiated and managed third-party contracts related to project deliverables.
- Prepared contact reports and submissions to the director using database system, presented data in weekly network meetings
- Coordinated, provided all necessary agency and intra-program staff trainings; provided staff with necessary job requiring to be maintained open, on call availability
- Handled and documented all financial transactions for individual accounts in accordance with agency policies, reconciling all individual accounts monthly
- Applied regulatory guidance to answer customer inquiries regarding billing and invoices, explained financial policies and procedures to customers and financial systems or databases to locate relevant customer account information
- Assisted leadership in providing sophisticated interviewing techniques resulting in the selection of the most suitable employees
- Provided authoritative policy and technical advice or consultation and assistance to all organizations and all levels of management on the full range of personnel/payroll systems products and services
- Performed research to analyze the results, developing recommendations to customers through research fact-finding and evaluative techniques
- Reviewed individual employee circumstances and goals, and advised on the most advantageous ways to meet them
- Identified plans and resources required to meet project goals and objectives.
Education
Bachelor of Science - Accounting
University of Tennessee At Martin
Jackson, TN12.2025
Associate of Arts - Business Administration
Cincinnati State Technical And Community College
Cincinnati, OH05.2023
Skills
- Negotiation
- Project management expertise
- Conflict resolution techniques
- Strong analytical skills
- Effective communication
- Auditing processes
Affiliations
- National Society of Leadership and Success - Honor's Society Member
- TnAchieves - Mentor
References
- Kerryann King
U.S. Department of Defense
Background Investigator
757-348-5386
Thomas_kerry@hotmail.com
- Donnetta Dean
Tennessee Department of Revenue
Taxpayer Services Manager
615-532-6036
- George Head
Internal Revenue Service
On the Job Trainer
330-631-5558
George.Head@irs.gov
Timeline
Tax Compliance Officer
Internal Revenue Service
09.2024 - Current
Communications Audit Associate
Tennessee Department of Revenue
01.2023 - 08.2023
Account Clerk
Tennessee Department of Corrections
09.2022 - 01.2023
Warehouse Document Clerk
USDA (Brillient)
07.2021 - 11.2021
Project Manager
Personal Care Services Midsouth
10.2018 - 07.2021
Bachelor of Science - Accounting
University of Tennessee At Martin
Associate of Arts - Business Administration
Cincinnati State Technical And Community College
Similar Profiles
Lisa EwellLisa Ewell
Senior Program Analyst at Internal Revenue Service, IRSSenior Program Analyst at Internal Revenue Service, IRS
Celaya AvilaCelaya Avila
Tax Examining Clerk at Internal Revenue Service, IRSTax Examining Clerk at Internal Revenue Service, IRS
ALEXANDRA GONZALEZALEXANDRA GONZALEZ
Staff Assistant at Internal Revenue Service, TSOStaff Assistant at Internal Revenue Service, TSO