Krystal Thomas
Macomb,IL
Summary
Dedicated worker well-versed at liaising with clients to foster access to community resources, treatment and assistance programs. Strong background in supporting client treatment plans. Compassionate and driven with unfailing work ethic and passion for helping others.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Advocate
WIRC-Victim Services
2024.01 - Current
- Offer support and information to victims of domestic violence and sexual assault while encouraging empowerment.
- Assisting with court cases, in person counseling, orders of protection, and stalking no contact orders.
- Maintaining a 24/7 crisis hotline.
- Advised clients on various legal matters, ensuring they understood their rights and options.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Home Health Aide
Wesley Village
2023.07 - Current
- Caretaking for older adults age ranging from 65 to 95 that vary from fully dependent to semi-independent.
- Providing compassionate care for patients with cognitive impairment, age related issues, disabilities, & chronic illnesses and assisting with activities of daily living.
- Assisting with activities of daily living & companion care.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Pharmacy Technician
Hy-Vee Pharmacy
2021.10 - 2023.08
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Respected customers privacy maintaining strict confidentiality & upholding all local & HIPPA laws.
- Managed phone calls across 12 lines, taking prescriptions, answering questions, & all resolving customer concerns
Education
Bachelor of Social Work -
Western Illinois University
Macomb, IL05.2024
Skills
- Mentorship
- Health and Safety Management
- Data Analysis
- Data Entry and Documentation
- Crisis Management
- Flexible and Adaptive
- Conflict Resolution
- Community Advocacy
- Team Collaboration
- Administrative Support
- Court Proceedings
Accomplishments
- Western Illinois University Deans list: Two semesters
- National Society of Leadership & Success Two semesters
Volunteer Experience
- The LaMoine, 03/2023, 04/2023, Played bingo with the older adults in the memory care portion at the assisted living facility. Ensured confidentiality & built a connection through enjoyment from bingo with the older adults.
- America Reads, 09/2022, 11/2022, Spent time with children during an aftercare program from ages 5 & older. Connected & built relationships with the students & created a safe & nurturing environment.
- DaVita Dialysis, 03/2020, 06/2020, Organized paperwork under the supervision of the staff social worker. Answered any calls & completed calls to patients to give information given to me by staff social worker.
Certification
- Mandated reporter
- 65.5 Hours of Domestic Violence and Sexual Assault Training
- Security Awareness Training
- Prevention of Fraud, Waste, and Abuse Training
Timeline
Advocate
WIRC-Victim Services
2024.01 - Current
Home Health Aide
Wesley Village
2023.07 - Current
Pharmacy Technician
Hy-Vee Pharmacy
2021.10 - 2023.08
Bachelor of Social Work -
Western Illinois University
- Mandated reporter
- 65.5 Hours of Domestic Violence and Sexual Assault Training
- Security Awareness Training
- Prevention of Fraud, Waste, and Abuse Training
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