Krystal Torres
Administrative Assistant
San Antonio,TX
Summary
Dynamic recruiter with proven expertise at Labor on Demand, excelling in candidate screening and recruitment process improvement. Skilled in team collaboration and time management, I successfully enhanced candidate experience and streamlined hiring processes, ensuring high-quality placements. Committed to fostering positive relationships and driving organizational success through effective communication and quick decision-making.
Experienced with full-cycle recruitment processes, from sourcing to onboarding. Utilizes targeted sourcing techniques to attract high-quality candidates. Track record of building strong candidate relationships and ensuring seamless hiring experience.
Professional recruiter with proven track record in talent acquisition and candidate relationship management. Skilled in sourcing, interviewing, and onboarding top talent while fostering collaborative team environment. Known for adaptability, strong communication, and problem-solving abilities. Proficient in using recruitment software and tools to drive results and meet hiring goals.
Overview
17
17
years of professional experience
Work History
Recruiter
Labor on Demand
04.2025 - Current
- Conducted candidate screenings to assess qualifications and fit for various positions.
- Coordinated interview schedules between candidates and hiring managers to streamline recruitment process.
- Utilized applicant tracking systems to manage candidate databases and track application progress efficiently.
- Assisted in developing job descriptions that accurately reflect role requirements and responsibilities.
- Maintained communication with candidates throughout the hiring process to ensure positive experience.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Coordinated schedules to arrange management interviews with applicants.
- Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
Manager
The Salvation Army Family Store & Donation Center
06.2016 - 02.2025
- Oversaw daily operations to ensure efficient workflow and high-quality customer service.
- Developed training programs for new staff, enhancing team performance and retention rates.
- Implemented inventory management systems, improving stock accuracy and reducing waste.
- Coordinated community outreach initiatives to increase donations and foster partnerships.
- Analyzed sales trends to optimize product placement and maximize revenue generation.
- Streamlined donation processing procedures, increasing efficiency and reducing turnaround time.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Monitored sales performance metrics, providing feedback to team members for continuous improvement.
- Increased sales revenue by developing and implementing effective sales strategies.
Executive Administrative Assistant
Hospital Shared Services
10.2008 - 05.2016
- Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
- Developed and maintained filing systems to enhance document retrieval efficiency.
- Managed communication channels, streamlining information flow between departments and stakeholders.
- Assisted in preparation of presentations and reports, ensuring accuracy and clarity of content.
- Trained new administrative staff on office protocols and software applications such as S2 Security, Access Control, ADP Payroll for seamless integration.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
Lead Dispatcher
Hospital Shared Services
10.2008 - 05.2016
- Coordinated daily dispatch operations to optimize route efficiency and minimize delays throughout our Methodist Hospital Facilities.
- Supervised team of dispatchers, ensuring adherence to safety and operational protocols.
- Trained new dispatch personnel on systems, procedures, and best practices for effective performance.
- Implemented process improvements that enhanced communication between Security Officer and Medical staff.
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded swiftly to emergencies, coordinating with law enforcement as needed.
- Implemented access control measures, ensuring only authorized individuals entered facilities.
- Trained new security staff on protocols, equipment use, and emergency procedures.
- Prepared detailed incident reports, documenting findings for management review.
- Enhanced security protocols through continuous evaluation and process improvement initiatives.
- Coordinated daily dispatch operations, ensuring timely response to hospital needs.
- Supervised team of dispatchers, enhancing workflow efficiency and communication.
Education
Business Administration Diploma - Business Administration
Career Point College
485 Spencer Lane San Antonio, Texas 7820105-2006
Basic
Sidney Lanier High School
1514 W. Durango San Antonio, Texas 7820705-2000
Skills
- Candidate screening
- Administrative skills
- Recruiting and sourcing
- Team collaboration
- Time management
- Recruitment process improvement
- Quick decision making
- Prioritizing calls
- Motivational skills
- Data entry
- Quality Assurance
Timeline
Recruiter
Labor on Demand
04.2025 - Current
Manager
The Salvation Army Family Store & Donation Center
06.2016 - 02.2025
Executive Administrative Assistant
Hospital Shared Services
10.2008 - 05.2016
Lead Dispatcher
Hospital Shared Services
10.2008 - 05.2016
Business Administration Diploma - Business Administration
Career Point College
Basic
Sidney Lanier High School
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