Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
Krystal Vestal

Krystal Vestal

Fort Smith,MT

Summary

Driven by a results-focused approach, I leveraged my problem-solving abilities and Microsoft Office Suite expertise at Klean Squeak operational efficiency. As a seasoned manager, I excel in customer service and team development, significantly improving client satisfaction and streamlining business operations. Skilled Production Worker offering Number years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.

Overview

12
12
years of professional experience

Work History

Lodge Manager

Bighorn Angler Fly Shop & Lodge
01.2022 - Current
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Order supplies for Laundry Rooms
  • Made sure the rooms were in top order for clients

Owner/Klean Squeak

Klean Squeak
03.2014 - Current


  • Managed day-to-day business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Payroll

Back Office Assistant

Ace Hardware
08.2012 - 08.2014
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Medical Microbiology And Bacteriology

Trinity Valley Community College
Athens, TX

Remington College
Dallas, Tx
2002

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Problem Resolution
  • Call center experience
  • Computer Proficiency
  • Money handling abilities
  • Complaint Handling
  • Microsoft Excel
  • Conflict Resolution
  • Payment Processing
  • Complaint resolution
  • Client Relations
  • Customer satisfaction measurement
  • Professional telephone demeanor
  • Call Center Operations
  • Microsoft Outlook
  • Scheduling
  • Follow-up skills
  • Call Management
  • Product Knowledge
  • Paperwork Processing
  • Appointment Scheduling
  • Order Processing
  • Documentation
  • Team Development
  • Administrative Support
  • Microsoft Office Suite
  • Data Collection

Timeline

Lodge Manager

Bighorn Angler Fly Shop & Lodge
01.2022 - Current

Owner/Klean Squeak

Klean Squeak
03.2014 - Current

Back Office Assistant

Ace Hardware
08.2012 - 08.2014

Medical Microbiology And Bacteriology

Trinity Valley Community College

Remington College
Krystal Vestal