Summary
Overview
Work History
Education
Skills
Timeline
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Krystal Walton

Nickerson

Summary


Goal-oriented Genoa Healthcare Pharmacy Manager, combining strategic thinking with hands-on experience. Cultivated strong clinical collaborations, enhancing patient care. Advocated for patients while optimizing budgetary controls, fostering a customer-centric environment that strengthened loyalty and expanded business opportunities. Excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Proven ability to exceed targets and drive success in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Pharmacy Manager

Genoa Healthcare
02.2023 - Current


  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Led a high-performing team of pharmacy technicians to deliver exceptional patient care and service.
  • Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Cultivated a customer-centric environment within the pharmacy, fostering long-term loyalty among patients.
  • Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.

Staff Pharmacist

Wal-Mart Pharmacy
04.2015 - 02.2023
  • Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
  • Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
  • Provided comprehensive staff support during peak hours, effectively managing increased workload without compromising quality of service or patient safety.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
  • Effectively resolved insurance rejections and other billing issues.
  • Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Education

Doctor of Pharmacy -

Southwestern Oklahoma State University
Weatherford, OK
12-2014

Skills

  • Pharmacy operations management
  • Patient education and counseling
  • Staff training
  • Immunizations
  • Insurance billing
  • Clinical collaboration
  • CPR/AED
  • LAI certified
  • Problem identification
  • Decision-making
  • Patient advocacy

Timeline

Pharmacy Manager

Genoa Healthcare
02.2023 - Current

Staff Pharmacist

Wal-Mart Pharmacy
04.2015 - 02.2023

Doctor of Pharmacy -

Southwestern Oklahoma State University

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Krystal Walton