Krystal Waugamon

Supported the library through day-to-day operations by managing the front desk through communication, problem-solving skills, teamwork, and project planning. Excellent communication and organizational skills. Proficiency in computer software. Professional demeanor with excellent customer service when addressing patrons through conflict resolution. Successfully managed staff scheduling for a team of 7+ members, performance, and development through delegating staff tasks and feedback for improvement with a positive teamwork environment. Successful inventory management. Marketing through Facebook promotion and newspaper articles. Teamwork in creating a successful yearly summer reading program for the community. Responsible for Director's Report management and creation of monthly statistics. Assisting the Director in aspects of daily operations.

Answered and managed incoming and outgoing calls, emails, and mail for the church and pastor with efficiency and organization. Maintained finance and attendance records to produce reports for Church Council and Finance Meetings. Oversee supply stock. Maintained Quickbooks records for incoming and outgoing bills and payments. Assisted pastor in preparing all communications through the year and for weekly Sunday services. Maintained confidentiality in handling sensitive information while performing administrative tasks.