Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Weston

Spring Valley,CA

Summary

Experienced Claims Adjuster with over 4 years of expertise in evaluating and settling personal injury claims, including experience in negotiating bodily injury claims and over 17 years of providing customer service while under auto insurance policies. Proficient in conducting thorough investigations, analyzing medical records, and negotiating settlements to ensure fair compensation. Adept at interpreting policy language and legal requirements, maintaining detailed documentation, and delivering exceptional customer service. Strong communicator with a keen eye for detail, committed to resolving claims efficiently and equitably. Proven track record of managing a high volume of cases while adhering to regulatory and organizational standards.

Overview

24
24
years of professional experience

Work History

Claims Adjuster

GEICO
San Diego , California
01.2001 - Current
  • Presented cases at mediations or arbitrations as needed in order to facilitate dispute resolution process.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
  • Investigated, evaluated, and resolved automobile claims in an efficient manner
  • Maintained compliance with state and federal laws and the Department of Insurance criteria
  • Determined reserves for each claim based on estimated costs of settlement or defense.
  • Documented investigations, evaluations, and recommendations

Education

Monte Vista High School
Spring Valley, CA
06-1997

Skills

  • Policy Investigations
  • Claims Processing
  • Property Damage Claims
  • Bodily Injury Claims
  • Regulatory Compliance
  • Conflict Resolution
  • Customer Service
  • Documentation and Resolution
  • Time Management

Timeline

Claims Adjuster

GEICO
01.2001 - Current

Monte Vista High School
Krystal Weston