Krystal Wicker
Summary
Detail-oriented Pharmacist with understanding of acute and chronic illness treatment protocols. Reviews physician orders and provides competent care. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care. Background includes wide range of experience including outpatient, inpatient, retail, and oncology pharmacy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Staff Pharmacist
Highlands ARH Regional Medical Center
11.2021 - Current
- Provide drug information support for physicians, nurses, and other healthcare professionals to enhance interdisciplinary collaboration.
- Improve patient outcomes by providing comprehensive medication management and monitoring.
- Promote a culture of safety within the pharmacy department by identifying areas for improvement and implementing corrective actions.
- Reduce medication errors by proactively identifying potential drug interactions and contraindications.
- Effectively prioritize tasks and organized workflow to increase efficiency.
- Supervised and coached team of pharmacy technicians and trainees.
Pharmacist/Pharmacy Manager
Rite Aid/Walgreens Pharmacy
02.2017 - 02.2022
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews
- Supervised and coached team of pharmacy technicians and trainees, fostering a supportive work environment focused on professional growth.
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Managed drug and supply inventories.
- Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Pharmacy Tech
Wal-Mart Pharmacy
01.2007 - 12.2010
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Education
Doctorate of Pharmacy -
Marshall University School of Pharmacy
Huntington, WV05.2017
Bachelor of Arts - Chemistry -
Eastern Kentucky University
Richmond, KY12.2008
Skills
- Ability to work well with a team
- Verbal and written communication
- Strong work ethic
- Problem Solving Skills
- Detail Oriented
- Initiative
- Staff Supervision
- Team Development
- Flexibility
- Pharmacy Workflow Optimization
- Patient Safety
Certification
- Kentucky State Board of Pharmacy License
- Pharmacy-Based Immunization Delivery Certification, American Pharmacist Association
- Delivering Medication Therapy Management Services Certification, American Pharmacist Association
- The Pharmacist and Patient-Centered Diabetes Care Training, American Pharmacist Association
- CPR Certification, American Heart Association
- HIPAA Certified
- OSHA Bloodborne Pathogens Compliant
Community Service
- Volunteer: American Red Cross Blood Drives
- Volunteer: Meals on Wheels
- Volunteer: Shoeboxes for Soldiers
- Volunteer: Christmas for Kids
References
Available upon request
Timeline
Clinical Staff Pharmacist
Highlands ARH Regional Medical Center
11.2021 - Current
Pharmacist/Pharmacy Manager
Rite Aid/Walgreens Pharmacy
02.2017 - 02.2022
Pharmacy Tech
Wal-Mart Pharmacy
01.2007 - 12.2010
Doctorate of Pharmacy -
Marshall University School of Pharmacy
Bachelor of Arts - Chemistry -
Eastern Kentucky University