Krystal Williams
Lithonia,GA
Summary
With over 20 years experience as a global technology professional, I have honed my skills as a strategist, business analyst, and learning and development consultant. My expertise lies in IT Consulting, with a specialization in ERP Implementations, Finance, and Human Capital Solutions. Having worked with Big 4 Consulting Firms, I have gained valuable experience and developed strong communication skills, enabling me to effectively collaborate with individuals from diverse backgrounds, occupations, and cultures. I thrive on challenges and have a natural ability to adapt to new environments and responsibilities.
Overview
9
9
years of professional experience
Work History
Business Analyst
Healthcare IT Leaders
09.2022 - Current
- Collaborate with Functional Leads to effectively oversee the continuous configuration, design, maintenance, and implementation of the Workday application.
- Recommend appropriate solutions or alternate methods to ensure that system and workflow requirements are met.
- Facilitate stakeholder alignment and resolve conflicting requirements to ensure smooth project execution.
- Conduct needs assessments with client to understand reporting requirements and provide suitable solutions.
- Act as a liaison between Information Service teams and business stakeholders throughout the project lifecycle, ensuring effective communication and collaboration.
Senior Business Analyst
State Of Texas Health System
01.2019 - 09.2022
- Collaborated with key business transformation advisors for each of the key stakeholders’ groups to identify and determine the status of key organization readiness activities
- Negotiates and Manages Vendor Relationships
- Led a team of 10 onshore resources, 3rd party vendor of 6 resources, and 15 offshore resources to manage the implementation of Infrastructure, Server, ERP, and system implementations to include Workday, Oracle, and PeopleSoft
- Led teams through the development of the project lifecycle through analysis, build, test, training, and deployment
- Leads requirements gathering sessions, fit-gap analysis, configuration management, and executive level strategy meetings
- Led implementation activities, including role mapping activities, managed action plans, monthly implementation reports, and metrics
- Managed the design, build, test, and deployment of 103 integrations
- Managed resources to develop the implementation guide, which provided an action-orientated manual for the key stakeholders’ groups to prepare their businesses for the new system
- Liaison with the client communications team to identify the key to identify the key end-user communications needed to support the new system deployment and training
- Wrote, edited, reviewed, and presented graphical presentations to leadership, management, and front-line employees on functional and technical aspects of a solution, business and system processes, and provided status of deliverables.
Senior Business Analyst
University Of Texas
01.2017 - 01.2019
- Led requirements gathering sessions, fit-gap analysis, configuration management, and executive level strategy meetings
- Led implementation activities, including role mapping activities, managing action plans, managing monthly implementation reports and metrics
- Developed implementation guide, which provided an action-orientated manual for the key stakeholders’ groups to prepare their businesses for the new system
- Presented graphical presentations to leadership and management on functional and technical aspects of a solution, business and system processes, and provided status of deliverables.
Business Analyst
Ascension Health
01.2015 - 01.2017
- Collaborated with key business transformation advisors for each of the key stakeholders’ groups to identify and determine the status of key organization readiness activities
- Apart of a team of 20 onshore resources and 10 offshore resources to manage the implementation of a M&A, SCM, Oracle ESB, and Workday HCM Implementation
- Led team of 10 through the development of the project lifecycle through analysis, build, test, training, and deployment
- Led requirements gathering sessions, fit-gap analysis, configuration management, and executive level strategy meetings
- Led implementation activities, including role mapping activities, managing action plans, managing monthly implementation reports and metrics
- Wrote, edited, reviewed, and presented graphical presentations to leadership, management, and front-line employees on functional and technical aspects of a solution, business and system processes, and provides status of deliverables
- Managed resources to develop the implementation guide, which provided an action-orientated manual for the key stakeholders’ groups to prepare their businesses for the new system
- Liaised with the client’s communications team to identify the key to identify the key end-user communications needed to support the new system deployment and training.
Education
Master of Arts -
Bowie State University
Bowie, MDBachelor of Arts -
Hampton University
Hampton, VASkills
- Project Coordination
- Workday HCM/FIN
- Oracle EBS
- Communications
- Workforce Development
- End User Training
- Organizational Design
- Vendor Management
- HR/IT Transformation
- Technology Adoption
- IT Optimization
Timeline
Business Analyst
Healthcare IT Leaders
09.2022 - Current
Senior Business Analyst
State Of Texas Health System
01.2019 - 09.2022
Senior Business Analyst
University Of Texas
01.2017 - 01.2019
Business Analyst
Ascension Health
01.2015 - 01.2017
Master of Arts -
Bowie State University
Bachelor of Arts -
Hampton University
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