Krystal Woosley
Summary
Creative individual with a passion for continual growth. Skilled in working under pressure and adapting to new situations and challenges to exceed client expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Florist
Dandelions Flowers And Gifts
07.2022 - Current
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Increased sales revenue with exceptional customer service and upselling techniques.
- Promoted the business through participation in local events, social media marketing, and community outreach efforts.
- Expanded product offerings based on market trends and client feedback to maintain relevance in the industry.
- Trained new employees on company policies, procedures, design techniques, and customer service best practices.
Liability Claims Adjuster
Allstate
04.2022 - 07.2022
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Enhanced customer satisfaction by providing timely updates on claim status and addressing concerns promptly.
Senior Enrichment Representative
Oregon Community Credit Union
04.2017 - 10.2021
- Processing financial transactions with accuracy and integrity.
- Marketing Liaison for branch in charge of updating all marketing materials and creating displays monthly.
- In-depth product knowledge and mastery.
- Ability to listen and assist compassionately while keeping members focused.
- Working with team members and assisting outside departments to accomplish goals.
- Maintaining cash drawer and vault balances for large cash incoming and outgoing transactions.
- Remote appointment scheduling and call center backup representative experience.
- Auditing, creating workplace documents, and updating current procedures for continuous process improvement.
- Fraud disputes, wire transfers, troubleshooting, and researching in-depth requests.
Barista
Samaritan Health Services
10.2016 - 04.2017
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Espresso 101
10.2015 - 02.2016
- Crafting quality beverages while maintaining consistent vehicle traffic flow.
- Advertising and social media operations to promote business.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended products based on solid understanding of individual customer needs and preferences.
Rental Program Coordinator/ HOC Administrative Assistant
Motorcoach Resort
10.2014 - 08.2015
- Supported planning and coordination of rental program and associated activities.
- Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
- Designed program implementation and maintenance plan.
- Addressed and resolved technical, financial and operational concerns by working with team members.
- Data system entry and maintenance.
Assistant Apparel Manager
Fred Meyer
11.2013 - 10.2014
- Recruited for position by the regional manager for merchandising skills and artistic abilities.
- Maintained staff through training, counseling, and monitoring to achieve financial objectives, standards, practices, and initiatives.
- Mentored new sales associates to contribute to the store's positive culture, sales targets, and operational goals.
- Submitted reports to senior management to aid in business decision-making and planning.
Management Trainee/ Department Head/ Clerk
Fred Meyer
05.2011 - 10.2014
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Ensuring sales floor remained stocked and displays were properly maintained through supply ordering, shrink maintainable, and merchandising.
- Assisting check stands with overrides or supplying additional employee backup when necessary.
- Safety Team Leader- Nurtured an independent team of associates and implemented strategies that lead to successfully obtaining our safety certification.
Education
Associate Of Arts - Associates
Linn Benton Community College
Albany, OR2016
High School Diploma -
Waldport High School
Waldport, OR2009
Skills
- Savvy relationship-builder
- Excellent Communication
- Excellent administrative abilities
- Problem-Solving
- Customer Engagement
- Multitasking Abilities
- MS Office
- Documentation abilities
- Clerical Support
- Monthly Inventory
Certification
Certified Notary Public
Timeline
Florist
Dandelions Flowers And Gifts
07.2022 - Current
Liability Claims Adjuster
Allstate
04.2022 - 07.2022
Senior Enrichment Representative
Oregon Community Credit Union
04.2017 - 10.2021
Barista
Samaritan Health Services
10.2016 - 04.2017
Barista
Espresso 101
10.2015 - 02.2016
Rental Program Coordinator/ HOC Administrative Assistant
Motorcoach Resort
10.2014 - 08.2015
Assistant Apparel Manager
Fred Meyer
11.2013 - 10.2014
Management Trainee/ Department Head/ Clerk
Fred Meyer
05.2011 - 10.2014
Associate Of Arts - Associates
Linn Benton Community College
High School Diploma -
Waldport High School
Certified Notary Public
Similar Profiles
Holly PeckoverHolly Peckover
Floral Designer at Larkspur Flowers and GiftsFloral Designer at Larkspur Flowers and Gifts
Drequan JacksonDrequan Jackson
Maintenance Technician at Scent Of Flowers and Gifts By. DawnMaintenance Technician at Scent Of Flowers and Gifts By. Dawn
Lessie VickersLessie Vickers
Flower Designer at Fleur De Lis Flowers And GiftsFlower Designer at Fleur De Lis Flowers And Gifts