Krystal Ynfante
Magnolia,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Walmart
Spring, TX
07.2015 - 01.2024
- Communicated regularly with customers to gain insights into their needs.
- Coordinated with other departments to ensure smooth flow of operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Recruited and trained new employees to meet job requirements.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Monitored budgets, resources, and performance metrics.
Associate
Walmart
Tomball, Texas
05.2006 - 07.2015
- Managed inventory levels, restocked shelves as needed. Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Performed cash register functions accurately and efficiently. Processed payments using point-of-sale systems.
- Organized backroom areas to maintain a clean and organized work environment.
- Ensured compliance with company safety regulations at all times while on the job.
- Researched information related to merchandise availability or pricing.
- Helped customers locate items within the store using the inventory system. Assisted customers with selecting items and answering questions about products.
- Handled incoming calls from customers regarding orders or other inquiries.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Analyzed data to identify trends in customer behavior and preferences.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Understood how to operate various types of power equipment in different environments safely and efficiently.
- Trained personnel on the safe use of power equipment if required.
- Performed daily safety checks of the equipment prior to use.
Education
High School Diploma -
Tomball High School
Tomball, TX05-2006
Skills
- Product and service knowledge
- Operations Management
- Customer Relations
- Retail Operations
- Sales monitoring
- Staff Development
Timeline
Assistant Manager
Walmart
07.2015 - 01.2024
Associate
Walmart
05.2006 - 07.2015
High School Diploma -
Tomball High School
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