Hi, I’m
Krystal Zindel
General Manager
Sedro-Woolley,WA
Summary
Encouraging General manager anager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
years of professional experience
Work History
Ashley Furniture HomeStore-Bellingham, WABellingham, WA
Store Manager
11.2021 - Current
Job overview
- Managing store all operations, profit
- Hiring, training, and overseeing the work productivity
- Finance sales with multiple different options
- Maximize sales transactions up to 25,000 transactions, with 300,000 in a day on a holiday
- Excellent communication skills
- Keep track of inventory
- Strong computer skills, including experience with Microsoft Office suite (Word, Excel, PowerPoint & Outlook, Power BI) and more
- Managed and maintained sales quotas and margins hitting store goals
- Revolutionized inventory management, integrating advanced tech solutions
- Cultivated a high-performance culture, consistently surpassing sales quotas and profit margins.
Standard Optical-Ogden, UTOgden, UT
Optical Sales Manager
06.2021 - 10.2021
Job overview
- Managed customer service and achieved sales targets, enhancing store revenue by measurable results
- Managed multi-line phone system while ensuring accurate patient insurance verification, demonstrating strong attention to detail in a fast-paced environment
- Implemented creative upselling strategies for full package add-ons, enhancing customer experience and boosting store revenue
- Fostered team synergy to exceed sales goals, leveraging comprehensive knowledge of medical office procedures and insurance processes.
Liberty Broadband-Liberty, UTLiberty, UT
Team Manager
03.2020 - 06.2021
Job overview
- Led team of 10, enhancing productivity and achieving measurable results in customer satisfaction
- Scheduled 50+ daily appointments, optimizing installer efficiency and reducing downtime
- Resolved customer issues, boosting retention rates and improving overall service quality
- Generated sales and upgrades, contributing to revenue growth and meeting monthly targets
- Led team to exceed installation targets, optimized scheduling processes, and drove customer satisfaction through personalized service and strategic upselling.
Lady Fitness-Pleasant View, UTPleasant View, UT
Sales Manager
08.2018 - 03.2020
Job overview
- Led a team of 10 staff, improving efficiency and customer satisfaction by 20%
- Managed customer check-ins and payments, ensuring smooth operations and accurate records
- Scheduled fitness classes and personal trainers, optimizing resource allocation
- Increased gym membership sales and renewals, contributing to a 15% revenue growth
- Streamlined operations by implementing efficient scheduling systems for classes and trainers, resulting in improved member satisfaction and retention.
North Ogden Animal Hospital-North Ogden, UTNorth Ogden, UT
Veterinarian Assistant Manager
04.2015 - 04.2018
Job overview
- Managed a team, ensuring efficient shift scheduling and optimal staff performance
- Oversaw supply orders, maintaining inventory levels to support hospital operations
- Maintained cleanliness of exam rooms, kennels, and surgical suites, ensuring a sterile environment
- Supported veterinary procedures and monitored general anesthesia for patient safety
- Led veterinary support team, overseeing staff management, scheduling, and inventory control while maintaining high standards of cleanliness and patient care
- Coordinated with veterinarians to provide comprehensive animal care, including grooming assistance and anesthetic monitoring during surgical procedures.
Education
Weber High School
High School Diploma
05.2007
Skills
- Fluent in Microsoft Office Suite
- Operating Cash Register
- Microsoft Word
- Medical Scheduling
- Medical Receptionist
- Team Management
- Leadership
- Management
- Insurance Verification
- Medical Office Experience
- Medical Billing
- Medical Records
- HIPAA
- Multi-line Phone Systems
- Negotiation
- Customer service
- Data Entry
- Veterinary Technician Experience
- Hospital Experience
- Computer Skills
- Medical Terminology
- Sales Management
- Clerical Experience
- Store management 9 years
- Power BI
- Team Development
- Payroll Management
- Employee Terminations
- Policies and Procedures
- Pricing Strategies
- Problem-Solving
- Sales professional
- Documentation And Reporting
- Delegating Work
- Reliable
- Strategic thinker
- Recruiting and Hiring
- POS Systems
- Project Management
- Store operations oversight
Timeline
Store Manager
Ashley Furniture HomeStore-Bellingham, WA
11.2021 - Current
Optical Sales Manager
Standard Optical-Ogden, UT
06.2021 - 10.2021
Team Manager
Liberty Broadband-Liberty, UT
03.2020 - 06.2021
Sales Manager
Lady Fitness-Pleasant View, UT
08.2018 - 03.2020
Veterinarian Assistant Manager
North Ogden Animal Hospital-North Ogden, UT
04.2015 - 04.2018
Weber High School
High School Diploma
Similar Profiles
Gernia WilliamsGernia Williams
Omnichannel Trusted Advisor at Ashley Furniture HomestoreOmnichannel Trusted Advisor at Ashley Furniture Homestore
Jayde TurnerJayde Turner
Guest Experience Leader at Ashley Furniture HomeStoreGuest Experience Leader at Ashley Furniture HomeStore
Jonathan MartinezJonathan Martinez
Delivery Driver at Ashley Furniture HomestoreDelivery Driver at Ashley Furniture Homestore
Brittany GallacciBrittany Gallacci
Registered Nurse at Olympic Medical CenterRegistered Nurse at Olympic Medical Center
Lorissa FraserLorissa Fraser
Sales Associate at Burlington Coat Factory Department StoreSales Associate at Burlington Coat Factory Department Store