Krystal A. Love
Kalamazoo,MI
Summary
Self-motivated and culturally competent leader with over 10 years experience as a healthcare professional. Experience providing medical education and training to adult learners in both academic and organizational settings, as well as creating job aides, training modules, and presentations. Demonstrated ability to cultivate an inclusive, diverse, and trusting workplace culture.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Adjunct Professor
Mid-America Christian University
Oklahoma City, OK
12.2020 - Current
Lead Health & Community Based Service Care Manager
Centene Corporation/Meridian Health Plan
Kalamazoo, MI
01.2021 - Current
Care Manager
H3 Management Services/Meridian Health Plan
Kalamazoo, MI
06.2019 - 12.2020
Care Manager
Concerto Health/Meridian Health Plan
Kalamazoo, MI
01.2018 - 05.2019
Care Manager
Caiden Management/Meridian Health Plan
Kalamazoo, MI
07.2015 - 12.2017
Licensed Social Worker
Maternal Infant Health Program
Kalamazoo, MI
05.2014 - 06.2015
Lead Outreach and Enrollment Program Specialist
The Family Health Center
Kalamazoo, MI
09.2013 - 09.2014
Social Work Supports Coordinator
Region 3 B Area Agency On Aging
Battle Creek, MI
07.2012 - 09.2013
Transition Coordinator
Region 3 B Area Agency On Aging
Battle Creek, MI
06.2009 - 07.2012
Care Coordinator
Senior Services
Kalamazoo, MI
09.2007 - 06.2009
House/Medical Practice Manager
Kobza Adult Foster Care Home, Michigan
Kalamazoo, MI
11.2003 - 09.2007
Education
MBA - Business Administration, Healthcare Administration
Spring Arbor University
Spring Arbor, MI02.2020
Bachelor’s - Social Work
Western Michigan University
Kalamazoo, MI06.2001
Skills
- Flexible
- Ability to meet deadlines and work well under pressure
- Use transformational leadership to inspire and motivate others
- Passionate and fearless advocate for change and health equity
- High level of transparency and integrity
- Deep personal understanding of social, racial, gender, diversity and inclusion issues
- Excellent verbal and written communication skills
- Assists in development of others
Accomplishments
- Supervised team of 12 staff members.
- Named the Diversity, Equity and Inclusion Ambassador of H3 Management- 2020
- Outstanding Performance and Presentation Award at the International MBA Business Summit-Brooklyn, NY-2019
- Employee of the Year- Meridian Health Plan-2016
Certification
- State of Michigan- Department of Community Health Board of Social Work Bachelor’s Social Work License # 680208615
Timeline
Lead Health & Community Based Service Care Manager
Centene Corporation/Meridian Health Plan
01.2021 - Current
Adjunct Professor
Mid-America Christian University
12.2020 - Current
Care Manager
H3 Management Services/Meridian Health Plan
06.2019 - 12.2020
Care Manager
Concerto Health/Meridian Health Plan
01.2018 - 05.2019
Care Manager
Caiden Management/Meridian Health Plan
07.2015 - 12.2017
Licensed Social Worker
Maternal Infant Health Program
05.2014 - 06.2015
Lead Outreach and Enrollment Program Specialist
The Family Health Center
09.2013 - 09.2014
Social Work Supports Coordinator
Region 3 B Area Agency On Aging
07.2012 - 09.2013
Transition Coordinator
Region 3 B Area Agency On Aging
06.2009 - 07.2012
Care Coordinator
Senior Services
09.2007 - 06.2009
House/Medical Practice Manager
Kobza Adult Foster Care Home, Michigan
11.2003 - 09.2007
MBA - Business Administration, Healthcare Administration
Spring Arbor University
Bachelor’s - Social Work
Western Michigan University