Personable customer service representative committed to providing high-quality service and superior guest experiences. I have a positive and infectious personality with excellent interpersonal and relationship-building skills. On top of what I have mentioned above, I also am open to understanding customer desires and providing customized solutions to build loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
• Achieve specific sales goals on a daily, monthly, quarterly and annual basis
• Develop and maintain relationships with business partners to maximize opportunities and to achieve sales standards
• Open checking and savings accounts, process client transactions, and recommend other bank products, including credit cards and loans
• This includes, but is not limited to, online banking and bill pay/external transfers, mobile banking app to include text alerts and mobile deposits, usage of smart ATM/ITM's, usage of chat box, and all other self-service channels
• Work closely with clients and business partners to refer products and services to other business lines
• Educate and provides clients with other banking services; resolves client concerns and issues efficiently and effective
• Maintain good attendance, work on and off work site
• Create a monthly schedule for branch tellers