Krystal Linette Roberts
Clarksville,VA.
Summary
Dedicated hard-working professional with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing service standards to build and develop lasting employee rapport and high productivity. Skilled in teaching new concepts and best practice strategies.
Overview
14
14
years of professional experience
1
1
Certificate
Work History
SCREENING SUPERVISOR
SECURITAS SECURITY SERVICES
Boydton, VA
04.2015 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work hazards.
- Developed training on SOP guidelines and communicated clear and concise directions to screening officers.
- Utilized standard operating procedures, ensuring effective screening procedures are conducted, and proficient knowledge of SOP observed.
- Conducted routine inspections of all screening officers on their shifts to ensure personnel who are not meeting standards are either sent home or corrected.
- Conducts spot remediation training when improper techniques and/or verbal instructions are observed when performing DBD penetration testing.
- Ensures Shift Activity Reports are collected before end of shift and reviews and sign off on report once all items are complete.
CORRECTIONAL OFFICER
MEHERRIN RIVER REGIONAL JAIL AUTHORIY
Boydton, VA
07.2012 - 09.2014
- Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping and sanitation; supervise issuance of clothing and other personal effects to inmates
- Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent introduction of contraband into institution
- Check inmate mail for possible contraband; maintain periodic patrol either inside or outside institution to ensure security and integrity of institution
- Monitor, supervise and screen inmate visitor traffic
- Instruct inmates and maintain control in areas such as inmate food service area
- Observe for signs of disorder or tension and report such observations to higher authority; counsel with inmates regarding institutional, domestic, or emotional adjustment problems
- Maintain record of equipment, supplies and other items; maintain and demonstrate proficiency in use and care of firearms, restraint methods and equipment and emergency measures; maintain knowledge of communication and other electronic equipment; instruct inmates in proper care and use of institutional equipment
- Maintain master inmate location counts; setup and receive inmate counts and be familiar with entire operation of Control Room; initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent introduction of contraband items
- Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by appropriate authority; institute proper restraints as appropriate for inmate's custody classification; check transportation vehicles daily.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Booked new inmates into facility and processed inmates for release.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
DEPUTY SHERIFF
MECKLENURG COUNTY JAIL
Boydton, VA
02.2008 - 07.2012
- Supervise inmates in housing units and those segregated for administrative or punitive measures; instruct inmates in housekeeping and sanitation; supervise issuance of clothing and other personal effects to inmates
- Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent introduction of contraband into institution
- Check inmate mail for possible contraband; maintain periodic patrol either inside or outside institution to ensure security and integrity of institution
- Monitor, supervise and screen inmate visitor traffic
- Instruct inmates and maintain control in areas such as inmate food service area
- Observe for signs of disorder or tension and report such observations to higher authority; counsel with inmates regarding institutional, domestic, or emotional adjustment problems
- Maintain record of equipment, supplies and other items; maintain and demonstrate proficiency in use and care of firearms, restraint methods and equipment and emergency measures; maintain knowledge of communication and other electronic equipment; instruct inmates in proper care and use of institutional equipment
- Maintain master inmate location counts; setup and receive inmate counts and be familiar with entire operation of Control Room; initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent introduction of contraband items
- Maintain proper security of inmates being transported; ensure that all transportation permits are completed accurately and signed by appropriate authority; institute proper restraints as appropriate for inmate's custody classification; check transportation vehicles daily
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Booked new inmates into facility and processed inmates for release.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
Education
Bachelor of Science - Business Administration
Liberty University
Lynchburg, VA05.2023
HIGH SCHOOL DIPLOMA -
Bluestone High School
Skipwith, VA06.2005
Skills
- Expertly performs duties beyond scope of assigned position
- Exemplary supervisory practices: employee coaching, performance tracking, and motivation
- Proficient in Microsoft Office & Windows
- Adept to interacting effectively in various social levels
- Collaborative Team Player who works effectively under various work styles
- Demonstrates logical & emotional intelligence: conflict resolution
- Executes Proactive Risk Reduction through Breach Identification, Access Control, Investigative Procedures
- Led effective training & compliance of company policy & procedures
Certification
- Certified Alarm Respondent/Unarmed Security Officer/ Courier, Department of Criminal Justice Services, Commonwealth of Virginia - 06/26/2015 - 06/30/2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth
Timeline
SCREENING SUPERVISOR
SECURITAS SECURITY SERVICES
04.2015 - Current
CORRECTIONAL OFFICER
MEHERRIN RIVER REGIONAL JAIL AUTHORIY
07.2012 - 09.2014
DEPUTY SHERIFF
MECKLENURG COUNTY JAIL
02.2008 - 07.2012
Bachelor of Science - Business Administration
Liberty University
HIGH SCHOOL DIPLOMA -
Bluestone High School
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