Krystalynn McAngus
Ewa Beach,HI
Summary
Adaptable, experienced technical writer with 15 years of expertise, passionate about creating compelling, impactful content that drives audience engagement. Skilled at crafting dynamic stories for resumes, cover letters, and LinkedIn profiles that resonate with and inspire readers. Expertise in collaborating with clients (both technical and non-technical) via email, messaging apps, and phone to develop content that secures job placements. Specialized experience in crafting resumes for highly technical roles within the IT and information management industries.
Overview
16
16
years of professional experience
Work History
Technical Writer/Proposal Manager
Kenney Business Solutions
12.2023 - Current
- Develop, edit, and manage all proposals, capability statements, past performance, and resumes for federal contracting opportunities
- Build and manage content libraries for resumes, past performance, and proposal content.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Technical Writer/Proposal Manager
CRI Advantage
09.2019 - 10.2023
- Managed cross-functional teams and developed and edited 300+ Federal, State, and Local proposals, including management and technical approaches, past performance, and Key Personnel resumes.
- Secured five-year contract from the Dept. of Energy for technical support valued at $24 million.
- Responsible for coordinating a variety of proposals in response to RFPs, worked as part of a small Capture Team, and coordinated proposal efforts company-wide.
- Increased PWin by designing new proposal templates and developing and implementing a comprehensive proposal content library.
- Collaborated with subject matter experts to gather relevant information and develop comprehensive technical solutions.
- Attended regular training sessions on industry trends and best practices for the proposal management team.
- Analyzed client RFPs to identify key requirements, enabling tailored responses that addressed specific needs.
- Collated past performance data from project managers to showcase company expertise within specific domains.
- Developed customized templates for various industries, allowing faster response times while maintaining quality standards.
- Increased proposal win rates by developing and implementing effective proposal strategies and processes.
- Forge strong relationships with internal stakeholders through timely communication of progress updates throughout the bid lifecycle.
- Secured new business opportunities by crafting persuasive executive summaries highlighting unique selling points.
- Conducted post-proposal debriefs to identify areas of improvement, leading to higher success rates in future submissions.
- Proofread copy written by colleagues to correct spelling, punctuation, and grammar.
- Edited and proofread technical documents for accuracy and consistency.
- Established a centralized repository for storing proposal documentation, simplifying access and version control.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked closely with software engineers, product managers and other departments to determine accuracy and completeness of technical documentation.
- Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
- Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
- Contributed to proposal development efforts by producing high-quality technical narratives that clearly communicated value propositions and met client requirements.
- Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.
- Streamlined internal processes by creating detailed standard operating procedures for various departments.
Lead Resume Writer
Paradise Writing
09.2017 - 03.2021
- Drafted 200+ resumes, cover letters, and LinkedIn profiles with a 98% client satisfaction rate.
- Responsible for developing and customizing cover letters, resumes, and LinkedIn profiles to suit the unique needs of each client.
- Continuously honed personal writing skills and industry knowledge by attending conferences, webinars, and professional development courses.
- Streamlined the resume writing process by implementing efficient systems for information gathering and editing, reducing turnaround time.
- Collaborated effectively with colleagues to share knowledge, insights, and expertise in resume writing techniques.
- Developed and published professional resumes, cover letters and online profiles.
- Optimized clients'' LinkedIn profiles to enhance their online presence and attract potential employers.
- Advised clients on appropriate wording choices for cover letters, resulting in improved communication of skills alignment with targeted positions.
- Delivered high-quality resumes that showcased clients'' skills, experiences, and achievements in a clear and concise manner.
- Stayed abreast of industry trends and best practices, ensuring that resumes were up-to-date and relevant for the current job market.
- Supported a diverse range of professionals in various industries by tailoring resumes according to their specific needs.
- Transformed outdated resumes into professionally designed documents aligning with modern standards.
- Achieved consistent positive feedback from clients by delivering top-notch work that exceeded expectations.
- Improved readability of resumes through meticulous proofreading, editing, formatting, and design adjustments as needed.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Incorporated review comments and corrections into existing documentation.
- Managed competing deadlines with efficiency.
- Enhanced clients'' job search success by crafting tailored and impactful resumes.
Freelance Proposal/Grant Writer
University of Hawaii at West Oahu
01.2018 - 07.2020
- Developed and managed academic and professional writing projects, including grants, proposals, capability statements, and other documents.
- Increased awarded grants by identifying new funding opportunities and cultivating relationships with potential funders.
- Interacted with internal partners and obtained detailed information about organization's mission and goals to form solid foundation for grant applications.
- Supported capacity building initiatives within the organization by providing training on grant writing best practices to staff members.
- Enhanced collaboration within the organization by providing regular updates on grant activities and progress toward goals.
- Streamlined the grant application process by creating templates and tools for consistent proposal content.
- Contributed to a positive organizational culture by promoting open communication, teamwork, and shared success in fundraising efforts.
- Tracked in-process and previously submitted grant applications to obtain status updates.
- Researched grant and funding proposal opportunities in philanthropic databases to identify potential income sources.
- Wrote, reviewed and edited proposals for grants, gifts, and contracts.
- Collected information on existing programs to demonstrate cohesive and sustainable organization to funders.
- Developed impactful grant applications to enhance organization's potential for funding awards.
- Secured over $1,000,000.00 from NSF and other private organizations for the University.
Resume Writer
Talent, Inc.
10.2017 - 01.2020
- Offered comprehensive resume writing services, producing top-tier cover letters, resumes, curriculum vitae, and LinkedIn profiles.
- Transformed outdated resumes into professionally designed documents aligning with modern standards.
- Supported a diverse range of professionals in various industries by tailoring resumes according to their specific needs.
- Developed and published professional resumes, cover letters and online profiles.
- Maintained strict confidentiality regarding sensitive client information while managing multiple projects simultaneously.
- Improved readability of resumes through meticulous proofreading, editing, formatting, and design adjustments as needed.
- Optimized clients'' LinkedIn profiles to enhance their online presence and attract potential employers.
- Provided professional guidance on job search strategies and interview techniques to maximize clients'' chances of securing employment opportunities.
- Achieved consistent positive feedback from clients by delivering top-notch work that exceeded expectations.
- Handled clients'' concerns and revisions with professionalism, ensuring their ultimate satisfaction with the final product.
- Delivered high-quality resumes that showcased clients'' skills, experiences, and achievements in a clear and concise manner.
- Stayed abreast of industry trends and best practices, ensuring that resumes were up-to-date and relevant for the current job market.
- Conducted thorough research on specific industries and job roles to provide accurate context for each client''s unique background.
- Developed strong relationships with clients through personalized consultations, resulting in a better understanding of their career goals and objectives.
- Enhanced clients'' job search success by crafting tailored and impactful resumes.
Resume Writer
ClearPoint HCO
04.2019 - 12.2019
- Drafted 50+ resumes across various professional industries and regularly received positive customer feedback.
- Tasked with managing 8-10 resume and/or resume packages weekly, crafting cover letters, resumes, and LinkedIn profiles.
- Provided professional guidance on job search strategies and interview techniques to maximize clients'' chances of securing employment opportunities.
- Improved readability of resumes through meticulous proofreading, editing, formatting, and design adjustments as needed.
- Optimized clients'' LinkedIn profiles to enhance their online presence and attract potential employers.
- Developed and published professional resumes, cover letters and online profiles.
- Handled clients'' concerns and revisions with professionalism, ensuring their ultimate satisfaction with the final product.
- Delivered high-quality resumes that showcased clients'' skills, experiences, and achievements in a clear and concise manner.
- Stayed abreast of industry trends and best practices, ensuring that resumes were up-to-date and relevant for the current job market.
- Conducted thorough research on specific industries and job roles to provide accurate context for each client''s unique background.
- Maintained strict confidentiality regarding sensitive client information while managing multiple projects simultaneously.
- Supported a diverse range of professionals in various industries by tailoring resumes according to their specific needs.
- Enhanced clients'' job search success by crafting tailored and impactful resumes.
- Transformed outdated resumes into professionally designed documents aligning with modern standards.
- Continuously honed personal writing skills and industry knowledge by attending conferences, webinars, and professional development courses.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Instructor, English
Kapiolani Community College
01.2009 - 12.2017
- Developed and streamlined tailored course materials aimed at enhancing student engagement and comprehension.
- Designed lesson plans and an effective teaching pedagogy that increased remedial student success by 25%.
- Taught nine English courses per academic year, including business writing, literature, and composition.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
Business Development Manager
Alakai Consulting & Engineering
09.2009 - 08.2012
- Secured first State contract for a brand new 8(a) small business valued at $500K.
- Developed a resume library for all subject matter experts, researchers, and consultants, and managed overall business operations.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision-makers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
Master of Arts - English
University of Hawai‘i
Bachelor of Arts - English
University of Hawai‘i
Ph.D. - English
University of Hawai‘i At Mānoa
Honolulu12.2020
Skills
- Adaptable, Independent & Team Oriented
- ATS Compliance
- Computer Literacy
- Creative Storytelling
- Keyword optimization
- Project & Task Management
- Strong research skills
- Tailored Resumes
- Technical Writing
- Written & Oral Communication
Degrees
- MA
- PhD
Additionalprofessionalexperience
- Proposal Writer, Alaka‘i Consulting & Engineering, Honolulu, HI
- Grant Writer, Pacific American Foundation, Honolulu, HI
- Grant Writing Intern, Pacific American Foundation, Honolulu, HI
Personal Information
Title: Freelance Technical Writer
Timeline
Technical Writer/Proposal Manager
Kenney Business Solutions
12.2023 - Current
Technical Writer/Proposal Manager
CRI Advantage
09.2019 - 10.2023
Resume Writer
ClearPoint HCO
04.2019 - 12.2019
Freelance Proposal/Grant Writer
University of Hawaii at West Oahu
01.2018 - 07.2020
Resume Writer
Talent, Inc.
10.2017 - 01.2020
Lead Resume Writer
Paradise Writing
09.2017 - 03.2021
Business Development Manager
Alakai Consulting & Engineering
09.2009 - 08.2012
Instructor, English
Kapiolani Community College
01.2009 - 12.2017
Master of Arts - English
University of Hawai‘i
Bachelor of Arts - English
University of Hawai‘i
Ph.D. - English
University of Hawai‘i At Mānoa
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