Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Krystalynn Starkloff

Wildwood,MO

Summary

Organized Administrative Coordinator, bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering ten years of experience in leadership and administrative support roles. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Administrative Coordinator II

Washington University Medical School
St. Louis, MO
10.2022 - Current
  • Precisely completed appropriate claims paperwork, documentation and system entry
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, home careforms)
  • Main point of contact for division
  • Manages incoming division phone, fax, and print communication
  • Triaging important communications to division members
  • Maintaining important certifications and communications, including Master Info sheet, MoEVR regulations, EPCS database, Home Health, Medical Licensing, etc
  • Serves as member of Admin/HR team, supporting faculty through the life-cycle of employment
  • HROPS team member, onboarding, off boarding, and credentialing all incoming faculty and clinical staff.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Scheduled travel arrangements for business trips, conferences, and other events.
  • Compiled data from multiple sources into spreadsheets or databases for analysis.
  • Gathered, entered and updated data to maintain departmental records and databases.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Assisted with onboarding of new employees by providing information packets and training materials.
  • Ensured compliance with all applicable laws regarding employment practices.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Provided administrative support to various departments within the organization.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Ordered office supplies as needed to maintain adequate inventory levels.
  • Organized and maintained filing systems for sensitive documents.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Coordinated internal meetings, including scheduling, logistics, and catering.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Maintained calendars for multiple executives.

Special Projects Assistant

Washington University Medical School
St. Louis, MO
01.2015 - Current
MoEVR, off boarding, and credentialing incoming faculty
  • Assistant to the Division Chief, scheduling interviews, calendar management.
  • Maintained databases of information related to ongoing or completed special projects.
  • Reviewed existing processes and procedures related to special projects to recommend improvements.
  • Troubleshot workflow issues and escalated complex problems to project managers.
  • Composed letters, memos, reports, emMoEVR presentations and other written correspondence as required by management staff.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Scheduled appointments, meetings and events for management staff.
  • Developed project plans for various tasks assigned by upper management.
  • Directed customer communication to appropriate department personnel.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Organized both physical and digital files and updated reports to coordinate project materials.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Coordinated appointments, meetings and conferences.
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
  • Administrative Coordinator

    Starkloff Disability Institute
    St. Louis, MO
    08.2014 - 01.2015
    • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
    • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
    • Screened applicant resumes and coordinated both phone and in-person interviews
    • Answered and managed incoming and outgoing calls while recording accurate messages
    • Opened and properly distributed incoming mail
    • Greeted numerous visitors, including VIPs, vendors and interview candidates
    • Helped distribute employee notices and mail around the office.
    • Compiled data from multiple sources into spreadsheets or databases for analysis.
    • Scheduled travel arrangements for business trips, conferences, and other events.
    • Made copies, sent faxes and handled all incoming and outgoing correspondence.
    • Composed and edited complex and sensitive correspondence, reports and documents.
    • Proofread correspondence before sending out on behalf of the executive team.
    • Assisted with onboarding of new employees by providing information packets and training materials.
    • Coordinated with other supervisors, combining group efforts to achieve goals.
    • Prepared agendas and took notes at meetings to archive proceedings.
    • Recommended solutions related to staffing issues and proposed procedural changes to managers.
    • Developed successful filing system to increase ability to retain and recover documents, reports and records.
    • Answered phone calls, provided information and connected callers to appropriate personnel.
    • Coordinated internal meetings, including scheduling, logistics, and catering.
    • Responded to customer inquiries via phone or email in a professional manner.
    • Provided assistance during special projects or events as needed.
    • Maintained calendars for multiple executives.

    Education

    High School Diploma -

    Webster Groves High School
    01.2008

    Skills

    • Microsoft Office (10 years)
    • Adobe (10 years)
    • Scheduling (10 years)
    • Receptionist (10 years)
    • Schedule Management (8 years)
    • Reliability
    • Problem-solving
    • Team Work
    • Microsoft Outlook (10 years)
    • Event Planning
    • Office Management
    • Human Resources (2 years)
    • Medical Records
    • Personal Assistant Experience
    • Medical office experience (8 years)
    • Health information management (8 years)
    • HIPAA (8 years)
    • Employee orientation (8 years)
    • Direct support (9 years)
    • Medical records (8 years)
    • Epic (4 years)
    • EMR Systems
    • Calendar Management
    • Clerical Experience
    • Interviewing
    • Time Management
    • Telephone Etiquette
    • Correspondence Preparation
    • Tech-Savvy
    • Travel Administration
    • Correspondence Management
    • Team Collaboration
    • Filing
    • Calendars Management
    • Office Opening and Closing
    • Scheduling Appointments
    • Attention to Detail
    • Project Support
    • Workload Management
    • Data Entry
    • Project Management
    • File Organization
    • Documentation and Recordkeeping
    • Appointment Scheduling
    • Data Collection

    References

    References available upon request.

    Timeline

    Administrative Coordinator II

    Washington University Medical School
    10.2022 - Current

    Special Projects Assistant

    Washington University Medical School
    01.2015 - Current

    Administrative Coordinator

    Starkloff Disability Institute
    08.2014 - 01.2015

    High School Diploma -

    Webster Groves High School
    Krystalynn Starkloff