Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Krystan Zandarski

Norfolk,VA

Summary

Driven by a strong work ethic and critical thinking, I enhanced quality control at Ardent Candle Company, reducing defects and boosting customer satisfaction. Skilled in visual inspection and problem-solving, I excel in fostering cross-functional collaboration and mentorship, achieving significant improvements in efficiency and product standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

10
10
years of professional experience

Work History

Quality Control Inspection Supervisor

Ardent Candle Company
08.2021 - Current
  • Established cross-functional collaboration with other departments to address potential quality issues early in the production process.
  • Collaborated on internal audits, identifying opportunities for improvement within various areas of the organization related to quality control practices.
  • Streamlined work processes, enabling faster response times to quality concerns.
  • Enhanced inspection efficiency with the introduction of advanced tools and equipment.
  • Developed comprehensive training programs for new inspectors, ensuring consistent results across the team.
  • Coordinated daily shift activities, assigning tasks according to inspector expertise and project priorities.
  • Implemented corrective action plans to resolve identified quality concerns, preventing further occurrences.
  • Mentored junior inspectors, fostering a culture of continuous learning and professional growth within the team.
  • Reduced production defects by closely monitoring team performance and providing regular feedback.
  • Increased customer satisfaction by consistently delivering products that met or exceeded quality standards.

Front Desk Agent

Econo Lodge Hotel
08.2021 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.

Shift Manager/Key Holder

Taco Bell Corporate
02.2014 - 03.2019
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Managed inventory levels, ensuring adequate stock for smooth business operations and minimizing waste.
  • Resolved conflicts between employees diplomatically promoting a harmonious working environment conducive to high-performance teamwork.
  • Assisted customers with inquiries or concerns promptly and professionally, enhancing brand reputation for excellent service.
  • Ensured compliance with all company standards as well as local health and safety regulations during each shift.

Education

Still In Process - Addiction Counseling

Liberty University
Lynchburg, VA
05.2026

Skills

  • Visual Inspection
  • Quality Management Systems
  • Technical knowledge
  • Auditing Techniques
  • Product Inspection
  • Visual inspections
  • Training and mentorship
  • Employee Supervision
  • Safety Protocols
  • Production methods
  • Strong Work Ethic
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Critical Thinking

Timeline

Quality Control Inspection Supervisor

Ardent Candle Company
08.2021 - Current

Front Desk Agent

Econo Lodge Hotel
08.2021 - Current

Shift Manager/Key Holder

Taco Bell Corporate
02.2014 - 03.2019

Still In Process - Addiction Counseling

Liberty University

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Krystan Zandarski