Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystel Mohr

Crown Point,IN

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.

Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.

Seasoned Cashier Team Lead with robust experience in retail environments. Skilled in driving team performance, streamlining cash management processes, and enhancing customer satisfaction levels. Notable ability to work in fast-paced settings while maintaining accuracy and efficiency. Transformative impact within teams through effective leadership and problem-solving abilities.

Efficient Cashier Team Lead known for high productivity and ability to complete tasks swiftly. Possess strong skills in customer service, cash handling, and team management. Excel in communication, problem-solving, and adaptability, ensuring smooth operation of checkout processes and positive customer interactions. Committed to leading by example and fostering a collaborative work environment.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

8
8
years of professional experience

Work History

Cashier Team Lead

Speedway Gas Station
Crown Point, IN
09.2021 - 08.2023
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.

Cashier/Key Holder

Dollar General
Crown Point, IN
03.2018 - 01.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Cashier

Strack and Van Til
Crown Point, IN
10.2015 - 07.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Education

High School Diploma -

Wheeler High School
Valparaiso, IN
06-2005

Skills

  • Heavy Lifting
  • Shift Scheduling
  • Team Leadership
  • POS System
  • Customer Service
  • Adaptability and Dependability
  • Store Opening and Closing
  • New Hire Training
  • POS System Operation
  • Positive Attitude
  • Merchandise Stocking
  • Coaching and Mentoring
  • Money Handling
  • Cash Register Operation

Timeline

Cashier Team Lead

Speedway Gas Station
09.2021 - 08.2023

Cashier/Key Holder

Dollar General
03.2018 - 01.2020

Cashier

Strack and Van Til
10.2015 - 07.2018

High School Diploma -

Wheeler High School
Krystel Mohr