Krystelle Lumantas
Los Angeles,CA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Module Registered Nurse, Pediatrics Clinic
Kaiser Permanente, Los Angeles Medical Center
05.2022 - Current
- Oversee delivery of care for patients in the Pediatrics Clinic, providing direct care, delegating nursing assignments, and supervising a team comprised of nurses.
- Promote a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Perform triages of incoming patients (walk-ins) and determine the severity of injuries and illnesses.
- Respond to Health Connect messages and e-mails while following the appropriate department protocols and utilizing the KPOC RN protocol when necessary.
- Quickly respond to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Assist in the training and mentoring of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborate with leadership to devise initiatives for improving nursing satisfaction, retention, and morale.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Follow all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Lead teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Leverage feedback and process improvement opportunities to create a safer and healthier environment and increase patient satisfaction.
Clinical Nurse Team Lead
LAC+USC Medical Center, Pediatrics Clinic
03.2020 - 05.2022
- Streamlined nursing processes for increased efficiency, prioritizing tasks and delegating responsibilities to appropriate team members.
- Corresponded to assistance and needs from patients, staff, and providers.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Addressed patient requests and needs that require attention from clinical staff or providers.
- Responded to code assists and patient admissions to the Pediatrics Unit, Neonatal Intensive Care Unit, or Emergency Department.
- Managed clinic supplies and supply inventories, including vaccines from VFC.
- Performed triage on incoming calls from parents and patients in ugh phone calls from the Pediatric Advice Line (PAL) and determined the severity of injuries and illnesses.
- Interacted effectively with Department Managers and the Medical Director of the Pediatrics Clinic to promptly correct problems and improve services.
Registered Nurse
LA County Sheriff's Department, Urgent Care
01.2019 - 03.2020
- Collaborated with providers to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed triage on incoming patients and determined the severity of injuries and illnesses.
- Performed efficiently in emergency situations and observed, evaluated, and communicated the effects of treatments and interventions.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Administered medications via oral, IV, subcutaneous, and intramuscular injections and monitored responses.
- Performed EKGs, blood draws, IV insertions, and wound care.
- Quickly responded to situations impacting the safety and security of the department, actualizing crisis prevention interventions to control and de-escalate situations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Home Health Supervisor
Comcare Home Health
06.2018 - 12.2018
- Promoted a positive work environment through effective communication, teamwork, and conflict-resolution strategies.
- Collaborated effectively with various home health professionals both in the office and in the field, ensuring a seamless and coordinated approach to patient care.
- Proactively addressed any patient or family concerns, demonstrating a commitment to exceptional customer service and maintaining a high level of satisfaction.
- Supported patient self-advocacy within family relationships and during treatment plans.
- Developed and maintained accurate patient records, contributing to effective treatment planning and decision-making.
- Conducted in-service training sessions for nursing staff to enhance their skills and stay up-to-date on best practices in the field.
- Served as a resource for clinical staff seeking guidance on challenging cases or unique patient needs.
- Served as a mentor to new hires, contributing to higher levels of competency among nursing staff members over time.
- Participated in quality improvement initiatives to improve patient care.
- Closely collaborated with the Clinical Nursing Director and other office supervisors in achieving high-quality home health care.
Clinical Field Registered Nurse
Comcare Home Health
05.2018 - 12.2018
- Improved patient outcomes by conducting thorough health assessments and developing personalized care plans.
- Enhanced patient recovery rates through diligent monitoring of vital signs, medication administration, and wound care.
- Performed skilled nursing procedures such as IV therapy administrations, wound care or wound vacuums, tube feedings, medication administrations including injections, blood draws, catheter care, and ostomy and central line care under physician supervision when required.
- Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness.
- Collaborated with multidisciplinary healthcare teams to implement comprehensive treatment plans, ensuring continuity of care.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote self-care.
- Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations.
- Implemented effective infection control measures within the home setting, reducing the risk of illness transmission among family members.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
- Streamlined communication between healthcare providers, patients, and families by liaising with all parties involved in the care process.
- Collaborated with interdisciplinary teams to improve overall patient health and satisfaction levels.
Assistant Care Coordinator
Comcare Home Health
06.2017 - 05.2018
- Coordinated with other home health staff in receiving reports from disciplines requesting authorization visits with the Kaiser Regional Department.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Collaborated with interdisciplinary teams to provide comprehensive, patient-centered care.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Patient Intake Coordinator
Comcare Home Health
12.2016 - 06.2017
- Received initial calls from Kaiser Home Health Departments when outsourcing patients' referrals.
- Coordinated insurance verifications and authorizations, enabling timely access to necessary treatments for patients.
- Conducted pre-visit preparations such as obtaining necessary forms or documentation from patients or referring physicians ahead of scheduled appointments.
- Communicated with office staff and care coordinators regarding start-of-care visits.
- Called Kaiser Message Center to give reports and leave messages to doctors concerning the delay of service, non-admission, and unsuccessful attempts to reach out to patients before the start-of-care visit.
- Maintained detailed records of patient encounters, ensuring accurate statistics for analysis and reporting purposes.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood, CANo Degree - Pre-requisites For Nursing
California State University Fullerton
Fullerton, CASkills
- Nursing Staff Leadership
- Dependable and Responsible
- Excellent Communication
- Organization and Time Management
- Multitasking Abilities
- Team Coordination
- Triaging
- Analytical and Critical Thinking
- Problem-Solving
- Patient Care
- Health Screening
- Precepting
- EMR / EHR
Accomplishments
LAC+USC Magnet Champion, Kaiser Permanente Los Angeles Medical Center Compassionate Nurse of the Year 2023
references
- Jenine Brown, RN, Kaiser Permanente Los Angeles Medical Center, (323) 422-8887
- Daniel Pascual, RN, Los Angeles General Hospital, dpascual@dhs.lacounty.gov, (310) 619-4271
- Marc Gebala, RN, Los Angeles County Sheriff's Department, mjgebala@lasd.org, (626) 841-1660
- Joey Abad, RN, Stanbridge University, joey.abad@gmail.com, (323) 617-0830
community service
- GAMC Nursing Quality Intern, Glendale, CA – Audited, assisted nurse managers and charge nurses' tasks and responsibilities, especially with infection control.
- Greater Height Mission Bible Church Thanksgiving Volunteer, Los Angeles, CA — Prepared meals, clothes, shoes, and toys to low-income families.
- Turkey Trot with YMCA, Burbank, CA - Assembled tents and tables at the venue, assisted marathon participants in preparation for the event, and accommodated guests.
- Heels For Hearts, Glendale, CA – Measured BMI, took V/S, and educated individuals about health awareness and well-being.
- St. Vincent Meals On Wheels, Los Angeles, CA – Prepared and packed meals and delivered them to clients' houses.
- Alpha Phi Omega: National Service Fraternity – Fullerton Chapter, Alumni (Member since 2008). Volunteered in multiple community affairs in Orange County and Los Angeles County from 2008 until present.
Certification
Basic Life Support with American Heart Association
Languages
English
Full Professional
Additional Information
Knowledgeable in computer software programs such as Microsoft Office (Word, Excel, Powerpoint), Epic, Orchid
Timeline
Module Registered Nurse, Pediatrics Clinic
Kaiser Permanente, Los Angeles Medical Center
05.2022 - Current
Clinical Nurse Team Lead
LAC+USC Medical Center, Pediatrics Clinic
03.2020 - 05.2022
Registered Nurse
LA County Sheriff's Department, Urgent Care
01.2019 - 03.2020
Home Health Supervisor
Comcare Home Health
06.2018 - 12.2018
Clinical Field Registered Nurse
Comcare Home Health
05.2018 - 12.2018
Assistant Care Coordinator
Comcare Home Health
06.2017 - 05.2018
Patient Intake Coordinator
Comcare Home Health
12.2016 - 06.2017
Bachelor of Science - Nursing
West Coast University
No Degree - Pre-requisites For Nursing
California State University Fullerton