Krysten Merriweather
Conyers,GA
Summary
Honest and reliable individual that is goal-oriented. Skilled in management and customer satisfaction. Enjoys being a leader by example and takes pride in work ethic. Always willing and elated to master new skills. Coachable and committed attitude.
Overview
6
6
years of professional experience
Work History
Emergency Veterinary Assistant
Blue Pearl Emergency and Referral Animal Hospital
Sandy Springs, GA
06.2021 - Current
- Performed physical examinations and record case history, weight, temperature and other vitals
- Administered and monitored anesthesia for surgeries and operations
- Developed and monitored physical rehabilitation program, including implementation of protocols and procedures
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
- Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services
- Performed patient imaging with ultrasound and x-ray and interpreted results
- Operated anesthesia machines, oxygen equipment and monitoring equipment
- Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases
- Prepared and reviewed records and consent forms
- Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area
- Coached and mentored staff members through constructive feedback to develop long-term career goals
- Complied with company policies, objectives and communication goals
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices
Veterinary Technician Supervisor
VCA Pets Are People Too Roswell
Roswell, GA
10.2020 - 07.2021
- Highest product and service sales in a month achievement
- Performed physical examinations and record case history, weight, temperature and other vitals
- Administered and monitored anesthesia for surgeries and operations
- Developed and monitored physical rehabilitation program, including implementation of protocols and procedures
- Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
- Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services
- Performed patient imaging with ultrasound and x-ray and interpreted results
- Operated anesthesia machines, oxygen equipment and monitoring equipment
- Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases
- Prepared and reviewed records and consent forms
- Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area
- Coached and mentored staff members through constructive feedback to develop long-term career goals
- Complied with company policies, objectives and communication goals
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices
Emergency Veterinary Assistant
VCA Pets Are People Too Ansley
02.2020 - 09.2020
- Monitored animals per hours during after-hours shifts
- Operated x-ray machines and exposed radiographic films
- Conducted initial exams on pets, took vital signs and collected samples for lab
- Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures
- Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology
- Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures
- Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization
- Checked animals for injury and illness, writing notes regarding symptoms for veterinarian's review
- Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia
Smith Farms Boarding
Conyers, GA
04.2019 - 10.2019
- Oversaw new intakes, including assigning kennels and managing quarantines
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules
- Hired and oversaw full-time staff of 3 supplemented with part-time and student workers
- Coordinated adequate exercise time to keep dogs healthy and happy
- Maintained detailed records of animal numbers, medical issues and behavioral concerns
- Read inventory records, customer orders and shipping schedules to determine required activities
- Prepared and maintained time and payroll reports, adding details on personnel actions such as performance evaluations, hires, promotions and disciplinary actions
- Held daily department meetings to discuss operational changes and implement new policies
- Trained employees in customer relations strategies and animal handling protocols, facilitating optimal public interest and support
- Supervised care of up to 80-90 animals, including preparing food, cleaning enclosures and administering important medicine
- Motivated and encouraged team members to communicate more openly and constructively with each other
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints
- Built trusting relationships with customers by making personal connections
- Offered product and service consultations and employed upselling techniques
- Built and maintained effective relationships with peers and upper management to drive team success
Education
High school -
Newton County High school
05.2015
Skills
- Active listening
- Data management
- Basic medical examination
- Problem resolution
- Microsoft Office
- Client account management
- Goal Oriented
- Team management
- Intake coordination
- Supervision
Timeline
Emergency Veterinary Assistant
Blue Pearl Emergency and Referral Animal Hospital
06.2021 - Current
Veterinary Technician Supervisor
VCA Pets Are People Too Roswell
10.2020 - 07.2021
Emergency Veterinary Assistant
VCA Pets Are People Too Ansley
02.2020 - 09.2020
Smith Farms Boarding
04.2019 - 10.2019
High school -
Newton County High school
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