Krystena Ruiz
Pflugerville
Summary
Proven leader and effective problem-solver with a track record of exceeding sales at Target and enhancing patient care at Manzanita Kids Dentistry & Orthodontics. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Manzanita Kids Dentistry & Orthodontics
09.2024 - Current
- Used digital radiography software to capture and analyze dental images for diagnostics.
- Prepared examination rooms by setting up instruments and materials.
- Performed fluoride treatments, enhancing patient tooth strength and decay resistance.
- Utilized intraoral cameras to document patient conditions for treatment planning.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Operated sterilization equipment to maintain hygiene and compliance standards.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Styles Associate
Target
05.2024 - 08.2024
- Conducted market research for informed decision-making in product development.
- Facilitated smooth onboarding process by coordinating training schedules and resources.
- Implemented inventory management strategies to optimize stock levels.
- Analyzed customer feedback to identify areas for service improvement.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Conducted comprehensive competitor analysis to guide strategic planning efforts.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined documentation processes to support accurate record-keeping.
Cashier Team Lead
Schlotzsky's
09.2023 - 03.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Lifeguard
City of Austin Aquatics Division Department
05.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Maintained a clean and orderly pool area, ensuring a welcoming environment for patrons.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Scanned main areas to monitor for any safety risks.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Collaborated with fellow lifeguards to maintain effective communication and seamless shift transitions.
- Implemented emergency action plans when necessary, coordinating with other staff members for efficient responses.
- Contributed to team success by actively participating in staff meetings and sharing valuable insights from personal experiences on the job.
Education
High School Diploma -
John B. Connally High School
13212 N Lamar Austin, TX 78753 United States 06-2023
Skills
- Customer service
- Effective teamwork capabilities
- Work ethic and discipline
- Leadership skills
- Friendly, positive attitude
- Problem-solver
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Excellent Decision-making
Timeline
Dental Assistant
Manzanita Kids Dentistry & Orthodontics
09.2024 - Current
Styles Associate
Target
05.2024 - 08.2024
Cashier Team Lead
Schlotzsky's
09.2023 - 03.2024
Lifeguard
City of Austin Aquatics Division Department
05.2021 - 08.2022
High School Diploma -
John B. Connally High School
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