Krysti Peckham

• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Improved office efficiency by implementing streamlined administrative processes and procedures.
• Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
• Coordinated customer, vendor and stakeholder relations for smooth communication flows.
• Reviewed workflow processes regularly using key performance metrics to identify areas of improvement, implementing necessary changes to achieve optimal results.

• Demonstrated exceptional project organizing and management skills, resulting in successful completion of numerous projects
• Administered meticulous documentation for specific tasks, ensuring accurate record-keeping
• Evaluated completed work for quality and adherence to standards and client requirements.
• Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
• Mixed and blended paints according to specified colors and consistency.
• Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.

• Managed salon operations, including scheduling appointments, maintaining cleanliness and organization, and upholding industry standards for salon safety and sanitation.
• Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Offered professional cuts, color services and extensions to salon customers.
• Utilized latest techniques in balayage, ombre, highlights and color correction.

• Conducted with clients to determine their desired hairstyle and provided recommendations based on hair type, face shape, and lifestyle
• Executed hair cutting, coloring, and styling technique with precision and attention to detail, achieving client satisfaction and loyalty
• Increased salon revenue by 10% upselling products and 15% in additional treatments during appointments.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.

• Collaborated with team members to efficiently handle high-volume shifts, ensuring smooth and timely service delivery while maintaining a positive work environment
• Oversaw order fulfillment to maintain high standards of quantity, quality, and accuracy
• Demonstrated strong product knowledge by effectively describing and recommending menu items to customers, resulting in increased sales and customer satisfaction
• Strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Learned and developed skills in Cosmetology; hair, skin, and nails. Graduated, receiving both my Cosmetology License and Certificate.