Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Krystian Binns

Krystian Binns

Camden,AR

Summary

I am an experienced Optometric Technician with a proven track record at Pope Eye Care, excelling in patient testing, eyewear adjustments, operating equipment, and working well with others. I also have excellent customer service and problem-solving skills to enhance patient satisfaction and streamline operations. I am skilled in both optometric equipment operation and fostering positive patient relationships, contributing significantly to team goals, and continuous improvement efforts. I am comfortable and experienced with answering phones, assisting patients as they walk in and throughout their experience at the clinic, calling pharmacies to fill prescriptions, setting up referral appointments, learning new skills, and developing a new routine to better workflow and efficiency. I take work seriously and strive to give my best effort every day. I have proven ability to perform diagnostic tests, manage patient records, and assist with procedures. I strongly focus on team collaboration, adaptability, and achieving results. I am known for reliability, attention to detail, and excellent communication skills. I thrive on helping others and participating in patient care to create pleasant and memorable optometry visits. I bring keen attention to detail and ability to quickly pick up new skills and procedures. I will be ready to use and develop skills in patient interaction and technical support within a technician role. I am knowledgeable of ocular health management and practice coordination. I wish to pursue a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. I excel in adapting to fast-paced environments and driving technological advancements. I assure that I am a hardworking and passionate job seeker with strong organizational skills eager to secure a technicians position. Ready to help team achieve company goals.

Experienced with operating equipment such as: Auto-refract, NCT and Tonopen, DRS Fundus Photo Camera, OCT, Visual Field, Topographer, and phoropter. I am familiar with Practice Director computer system and EHR setup. Also certified using IPL treatments.

Experienced with comprehensive exams, diabetic eye exams, and plaquenil exams, and contact lenses exams. Also experienced with glaucoma and macular degeneration testing.

Overview

4
4
years of professional experience

Work History

Optometric Technician

Pope Eye Care
02.2021 - 09.2024
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Maintained clean and organized examination rooms, adhering to strict sanitation standards for optimal patient safety.
  • Improved patient care by conducting comprehensive visual pre-testing procedures.
  • Provided exceptional customer service, addressing patient inquiries professionally and courteously both in-person and over the phone.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Promoted a welcoming atmosphere within the practice by keeping waiting areas tidy and well-stocked with reading materials.
  • Instructed patients on contact lens insertion and removal and lens care guidelines.
  • Collaborated with optometry staff to reach individual and team goals.
  • Performed ocular health assessments to aid optometrists in identifying potential eye-related conditions early on.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Acquainted patients with procedures and explained purpose of testing to establish consent.
  • Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback for continuous improvement.
  • Strengthened relationships with returning patients through attentive follow-up calls regarding their eyewear orders.
  • Reduced wait times for patients by efficiently preparing examination rooms before appointments commenced.
  • Supported optometrists during emergency cases, aiding in prompt treatment and resolution of urgent issues.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Cleaned or sterilized ophthalmic or surgical instruments.
  • Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
  • Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.

Waitress

Bear Den Diner
06.2020 - 01.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Harmony Grove
Camden, AR
05.2020

Skills

  • Appointment scheduling
  • Visual field testing
  • Retinal photography
  • Glaucoma screening
  • Optometric equipment operation
  • Patient testing
  • Payment collection
  • Paperwork management
  • Pre-testing procedures
  • Refraction techniques
  • Supply restocking
  • Customer education
  • Medication administration
  • Eyewear adjustments
  • Patient recordkeeping
  • Optical dispensing
  • Work order preparation
  • Contact lens fitting
  • EHR updating
  • Glasses repair
  • Medical history documentation
  • Visual acuity testing
  • Instrument sterilization
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Appointment scheduling

  • Adaptability and flexibility
  • Electronic health records
  • Relationship building
  • Continuous improvement
  • Adaptability
  • Tonometry testing
  • Patient assessment
  • Multitasking Abilities

Timeline

Optometric Technician

Pope Eye Care
02.2021 - 09.2024

Waitress

Bear Den Diner
06.2020 - 01.2021

Harmony Grove
Krystian Binns