Summary
Overview
Work History
Education
Skills
Accomplishments
Language Competencies
Timeline
Generic

Krystian Odom

Washington,DC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Caregiver

UrbanSitter
12.2020 - Current
  • Communicated positively with children and guardians.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Identified warning signs of emotional and developmental problems in children.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Helped children complete homework assignments and school projects.
  • Taught children basic life skills, manners and personal hygiene.
  • Administered medications, following strict instructions from parents and medical labels.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Guided school homework and read bedtime stories to support development.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Hostess Manager

Busboys And Poets
08.2023 - 02.2024
  • Managed high-pressure situations with poise, maintaining excellent customer service during peak hours.
  • Contributed to overall restaurant success by proactively addressing operational challenges as they arose.
  • Maintained up-to-date knowledge of menu offerings and specials, providing accurate information to guests upon arrival.
  • Mentored hostess team members, fostering professional growth and strong teamwork.
  • Streamlined reservation process for increased efficiency and improved guest experience.
  • Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
  • Assisted servers during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
  • Improved wait time estimates by monitoring restaurant capacity and implementing efficient seating strategies.
  • Interacted with guests to obtain positive or negative feedback and constructively apply information.
  • Certified and maintained cleanliness and general upkeep of dining room, bar, and other guest contact areas to meet sanitation protocols.
  • Increased table turnover rate by effectively managing seating arrangements and guest flow.
  • Maintained collaborative relationships with FOH and BOH team members to optimize productivity and provide seamless guest experiences.
  • Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.
  • Coordinated special events, ensuring seamless execution of all event details for maximum guest satisfaction.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.

Employee

Jersey Mike's Subs
08.2021 - 05.2022
  • Worked effectively in fast-paced environments.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

High School Council Member

Advisory Council Office Of Attorney General
07.2020 - 04.2021
  • Served as a positive role model to staff and fellow council members by demonstrating integrity, professionalism, and commitment to public service.
  • Collaborated with council members to pass key legislation benefiting local communities.
  • Developed strategic plans for the council, leading to increase the safety of Washingtonians.
  • Addressed inquiries and formed solutions for ongoing issues in the district.

SYEP Employee

MBSYEP
07.2018 - 08.2019
  • Supported program coordinators in improving the overall SYEP experience for better participant satisfaction.
  • Collaborated with fellow SYEP employees to create a positive and inclusive environment for all participants.
  • Demonstrated flexibility by adapting quickly when unforeseen circumstances required changes in plans or schedules.
  • Ensured compliance with safety protocols during all program activities to minimize potential risks or hazards for participants and staff alike.
  • Aided supervisors in organizing field trips and cultural experiences for participants, enriching their understanding of local communities.
  • Implemented strategies to address any behavioral concerns or conflicts among participants effectively and professionally.
  • Promoted positive behavior among participants through modeling appropriate conduct and offering constructive feedback.
  • Provided one-on-one support to participants who needed additional guidance or assistance during program activities.

Education

High School Diploma -

Archbishop Carroll High School
Washington, DC
05.2023

No Degree - Forensic Science

Villanova University
Villanova, PA
07.2018

Skills

  • Respectful and Compassionate

  • Dependable and Responsible

  • Internal and External Motivation

  • Customer Service

  • Problem-solving Abilities

  • Health and Safety Management

  • Process Improvement

  • Communication (mass and interpersonal)

  • Social Marketing

  • Adaptability

Accomplishments

  • Honor Roll 2019 Fall Semester
  • Honor Roll 2020
  • St. Augustine Religion Resilience Award 2020-2021
  • Honor Roll 2022 Fall and Spring Semester
  • Honor Roll 2023 Fall and Spring Semester

Language Competencies

English native language

Spanish, basic (speaking and reading)

Timeline

Hostess Manager

Busboys And Poets
08.2023 - 02.2024

Employee

Jersey Mike's Subs
08.2021 - 05.2022

Caregiver

UrbanSitter
12.2020 - Current

High School Council Member

Advisory Council Office Of Attorney General
07.2020 - 04.2021

SYEP Employee

MBSYEP
07.2018 - 08.2019

High School Diploma -

Archbishop Carroll High School

No Degree - Forensic Science

Villanova University

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Krystian Odom