Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Krystie /Màrella De Armas

Austin ,Texas

Summary

Dynamic and results-oriented professional with a proven track record at Forever 21, adept at driving sales and enhancing customer experiences. Excelled in fast-paced retail environments through exceptional teamwork, communication, and problem-solving skills. Demonstrated ability to adapt quickly, meet deadlines, and exceed sales goals, underscoring a commitment to continuous improvement and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Forever 21

Retail
07.2022 - 02.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Rue 21

Sales Associates
02.2022 - 06.2022
  • Maintained open lines of communication with athletes, providing regular feedback on their progress and addressing any concerns promptly.
  • Conducted thorough assessments of each athlete''s running form, identifying areas for improvement and providing targeted coaching.
  • Provided guidance on proper nutrition and hydration practices for optimal athletic performance during training sessions and races.
  • Assisted beginner runners with establishing foundational skills and knowledge necessary for long-term success in the sport.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Developed and maintained network of professional resources to refer clients to.

Education

Not Yet -

Austin Community College
Austin, TX

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Multitasking Abilities
  • Flexible and adaptable
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Verbal/written communication
  • Stocking and receiving
  • Client service
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales
  • Customer needs assessment
  • Complex Problem-solving
  • Sales strategies
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Adapt to diverse groups
  • Cleaning techniques
  • Guest relations
  • Sales training
  • Payment processing
  • Strategic planning
  • Inventory tracking
  • Sales development
  • Building rapport
  • Inventory control
  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Order processing
  • Sales goals attainment
  • Display setup
  • Point of sale operation
  • Negotiation tactics
  • Brand promotion
  • Relationship selling
  • Product promotions
  • Business development
  • Persuasion techniques
  • Sales trends
  • Shipment processing
  • Promotional support
  • Fraud detection
  • Fitting room maintenance
  • Product demonstrations
  • Sales forecasting
  • Self-checkout assistance
  • Price quote preparation
  • Energetic self-starter
  • Hospitality and accommodation
  • Retail merchandising expertise
  • Inventory control procedures
  • Exchange coordination
  • Contact follow-up
  • Retail loss prevention
  • Goal tracking
  • Exceeds sales goals
  • Prospecting and telemarketing
  • Service oriented
  • Product guidance
  • New teller training
  • Reading comprehension skills
  • Superb time management
  • Lead database management
  • Positive and professional
  • Feedback implementation
  • Upselling and cross selling
  • Merchandising
  • Task prioritization
  • Customer engagement
  • Friendly and outgoing
  • Dining area maintenance
  • Sales pipeline management
  • Client account management
  • Money transfer systems
  • Contract preparation
  • Dispute mediation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Forever 21

Retail
07.2022 - 02.2023

Rue 21

Sales Associates
02.2022 - 06.2022

Not Yet -

Austin Community College

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Krystie /Màrella De Armas