Summary
Overview
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Krystie “Márella” De Armas Oceguera

Austin,TX

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Customer-focused Retail Sales Associate recognized for high productivity and efficient task completion. Possess specialized skills in customer service, inventory management, and sales techniques. Excel in communication, problem-solving, and adaptability to ensure positive shopping experiences and meet sales goals.

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident. Active listener uncovers customer desires and recommends appropriate solutions. Excellent communicator and problem solver.

Skilled professional knowledgeable about beauty trends, techniques and products. Possesses top strengths in customer relations and promotional support. Desires to leverage experience and training to support customer needs and enhance business success in service-based retail environment.

Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.

Independent beauty advisor dedicated to high levels of customer satisfaction to meet aggressive sales goals. Charismatic and personable individual with several years of hands-on experience helping customers find beauty products to fit needs and preferences. Quick learner committed to quickly mastering new skills and leading with positive attitude.

Highly skilled Beauty Advisor with substantial background in cosmetics and skincare industry. Have provided comprehensive beauty consultations, tailored product recommendations, and effective sales strategies in previous roles. Strengths include in-depth knowledge of latest beauty trends, excellent customer service skills, and ability to build long-term client relationships. In past positions, have successfully boosted sales and enhanced overall customer satisfaction.

Resourceful Beauty Advisor known for high productivity and efficient task completion. Specialized in skincare consultation, makeup application techniques, and product knowledge to provide personalized beauty solutions. Excel in communication, adaptability, and customer service, ensuring satisfaction and loyalty.

Artistic visual merchandiser brings several years of superior merchandising performance. Meticulous and creative with drive for increasing sales and brand awareness through skillful product promotion. Builds and maintains attractive displays and manages floor resets to enhance customer shopping experiences.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Focused professional drives consistent revenue growth for businesses through effective visual merchandising of diverse products. Diligent coordination of details across displays for professional appearance and optimal sales. Artistic, innovative, and well-organized approach for handling any promotional need.

Creative Visual Merchandiser known for high productivity and efficient task completion. Specialized skills in strategic layout design, trend forecasting, and inventory management support success in dynamic retail environments. Excel at communication, teamwork, and adaptability, ensuring seamless collaboration with store teams to optimize visual displays and enhance customer shopping experience.

Innovative Visual Merchandiser with a strong background in creating compelling product displays that enhance brand image and drive sales. Skilled at interpreting trend reports, analyzing buying behaviors, and coordinating store layouts to maximize customer engagement. Demonstrated ability to collaborate effectively with cross-functional teams and implement strategies that increase revenue. Possess creative flair, practical understanding of customer needs, and motivation to exceed performance goals.

Resourceful Merchandiser works effectively and productively within negotiated time frames. Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue.

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Creative Hairstylist offers top skills in hair and scalp analysis and styling techniques. Artistic and friendly individual focused on satisfying customers. Commended for establishing strong relationships with clients to generate long-term business.

Talented Stylist experienced in purchasing materials, accessories and clothing to maximize individual appeal. Expert in current fashion trends and outfit crafting.

Innovative professional with several years of experience offering top-quality services to customers. Highly skilled with expertise in understanding clients' requests for special services.

Results-oriented Stylist knowledgeable about showcasing products to increase appeal

Industrious Fashion Consultant Number years of experience and eye for emerging trends. Manage high client load and maximizes customer satisfaction. Organized and adaptable approach to work.

In-demand Fashion Consultant adept at increasing customer base and sales through word of mouth referrals. Persuasive and decisive leader with an open and clear nature.

Experienced Fashion Consultant proficient in type clothes and accessories. Skilled in cultivating close relationships with customers and suppliers. Friendly and flexible mentality.

Overview

4
4
years of professional experience

Work History

Retail Sales Consultant

Swarovski
04.2025 - 05.2025
  • Updated and maintained databases with current information.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided product knowledge to customers on merchandise features, benefits, and quality.
  • Tracked competitor pricing information in order to remain competitive in local market.
  • Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Oversaw deposits, processed financial transactions and maintained inventory.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Exceeded sales goals by [Number]% utilizing exemplary customer service skills.

Retail Sales Associate

Claire’s boutique
12.2024 - 02.2025
  • Promoted special offers and discounts to encourage additional purchases.
  • Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Cross-sold products and services to increase average transaction value.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Organized displays to attract customers and promote sales.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Recommended, selected and located merchandise based on customer desires.
  • Created price tags and merchandise signs for new items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Assisted in training new employees on proper use of equipment and safety protocols.
  • Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Answered store and merchandise questions and led customers to wanted items.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Processed returned merchandise according to company policies.
  • Inspected purchased items for defects before handing them over to customers.
  • Prepared merchandise for purchase or rental.
  • Greeted customers upon entering the store and provided assistance.
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
  • Offered suggestions for additional items that may be of interest to customers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Processed and organized shipments, restocking merchandise on the sales floor promptly.
  • Greeted customers to determine wants or needs.
  • Demonstrated product features to customers.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
  • Participated in team meetings and training sessions.
  • Assisted in the preparation and execution of physical inventory counts.
  • Handled customer complaints in a professional manner.
  • Conducted product demonstrations to highlight features and benefits, enhancing customer engagement.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves with merchandise according to company standards.
  • Kept informed about new products arriving at the store on a regular basis.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Maintained records related to sales for store management.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Computed purchases and received and processed cash or credit payment.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Assisted customers with finding the right product for their needs.
  • Handled customer feedback, implementing suggestions to improve the shopping experience.
  • Demonstrated knowledge of store products and services.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Bagged or packaged purchases and wrapped gifts.
  • Addressed customer questions and concerns regarding products and services.
  • Described merchandise and explained use, operation and care.
  • Conducted regular stock checks, reporting discrepancies and ordering stock replenishments as needed.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.

Beauty Advisor

MAC Cosmetics
01.2022 - 12.2024
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Built product displays and placed appropriate signage for merchandise.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Scanned shelves and product cases for expired stock to discard outdated items.
  • Established processes for tracking damaged goods returns from retail outlets.
  • Developed promotional strategies to increase sales of featured products.
  • Collaborated with vendors to negotiate pricing, delivery dates, and other terms of sale.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
  • Monitored competitor activities in order to stay ahead of the competition.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Assisted customers with locating desired items within store locations.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Performed regular price checks on select items throughout the store location.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Provided feedback from customers regarding product selection, display, and pricing.
  • Communicated and coordinated planogram execution with store management.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Cleaned and organized display cases, shelves and aisles.
  • Managed purchasing process for entire department.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Printed labels and tags for for-sale merchandise.
  • Restructured merchandising strategy to promote high value and products.
  • Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
  • Planned commercial displays to entice and appeal to customers.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Organized displays according to company standards and specifications.
  • Presented updated floor plans and design strategy to store management.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Developed effective relationships with suppliers in order to secure competitive pricing for products purchased by the company.
  • Maintained a clean and organized work environment at all times.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Built effective partner store relationships to improve customer satisfaction.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Restocked shelves with current merchandise in attractive displays to promote sales.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Collaborated with vendors to ensure timely delivery of merchandise.
  • Coordinated promotional events such as special sales or clearance items.
  • Collaborated with suppliers, manufacturers and retailers to properly execute merchandising plans.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Operated equipment and machinery according to safety guidelines.
  • Worked effectively in team environments to make the workplace more productive.
  • Completed routine maintenance and repair.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed household errands and other essential duties.
  • Updated and maintained databases with current information.
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
  • Attended product training sessions to stay updated on new products and trends in the industry.
  • Assisted in opening and closing procedures including counting money drawer contents at end of shift.
  • Managed inventory levels by monitoring stock levels regularly.
  • Followed company policies related to returns, exchanges and refunds according to guidelines.
  • Greeted customers upon entering store or salon and established friendly relationships with them.
  • Created detailed reports on sales performance and customer feedback.
  • Ensured that all displays were neat and organized at all times.
  • Managed multiple tasks simultaneously while meeting tight deadlines.
  • Maintained an up-to-date knowledge of all beauty products available for sale.
  • Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
  • Assisted in the development of new beauty products and services.
  • Provided customers with product advice and recommendations based on their individual needs.
  • Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
  • Educated customers about the proper use of cosmetics, fragrances and other beauty items.
  • Updated customer records in database software program accurately.
  • Administered special promotions such as discounts or loyalty rewards programs.
  • Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
  • Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
  • Upsold additional beauty items when appropriate to increase sales revenue.
  • Organized promotional events such as makeup demonstrations and free makeovers.
  • Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
  • Conducted skin analysis to provide customers with personalized skincare regimens.
  • Resolved customer complaints in a timely manner while adhering to company policies.
  • Created a positive shopping experience for each customer through effective communication skills.
  • Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Finalized purchases and processed payments.
  • Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.

Key Holder Supervisor

Office Depot Inc
04.2022 - 11.2024
  • Provided feedback to management on customer needs and preferences to improve product offerings.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Recruited, interviewed and trained new key holders.
  • Collaborated with company departments to guarantee cohesive branding and strategic product placement.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Analyzed weekly sales reports to identify trends or issues.
  • Developed effective staff schedules that maximized productivity.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Implemented loss prevention measures to protect against theft and fraud.
  • Resolved customer complaints in a timely manner.
  • Directed and supervised staff performance.
  • Processed credit card payments and counted back change and currency with accuracy rate.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Coordinated with other departments to ensure smooth operations.
  • Created promotional displays that increased visibility of merchandise.
  • Conducted regular team meetings to discuss progress and challenges.
  • Managed employee attendance records and monitored adherence to policy.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Ensured compliance with all company policies and procedures.
  • Facilitated communication between corporate headquarters and local stores.
  • Delegated work to staff, setting priorities and goals.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
  • Captured customer information to maximize future clienteling opportunities.
  • Monitored employee performance to ensure adherence to company policies and procedures.
  • Reconciled daily sales receipts against cash drawer for accuracy.
  • Used Point of Sale register system to complete transactions.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Replenished merchandise displays throughout the store as needed.
  • Assisted in general housekeeping to maintain store image.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Performed daily cash management duties including deposits, audits.
  • Supported the Store Manager in daily operations activities as needed.
  • Provided employees with feedback on job performance.
  • Monitored store performance and identified areas for improvement.

Store Leader

Kohls Corp
03.2022 - 10.2024
  • Resolved customer service issues to ensure customer satisfaction.
  • Inspected deliveries to verify quality standards before stocking shelves.
  • Supervised cashiers during peak hours to ensure smooth transactions.
  • Planned store layout according to merchandising principles and best practices.
  • Prepared weekly and monthly reports on sales trends, competitor activities.
  • Developed relationships with vendors to secure competitive pricing on merchandise.
  • Resolved customer complaints quickly and efficiently.
  • Organized special events such as promotions and clearance sales.
  • Ensured compliance with health and safety regulations in the workplace.
  • Provided feedback on performance of staff members through regular appraisals.
  • Conducted daily store walk-throughs to identify any maintenance needs or security risks.
  • Maintained store operations by following policies and procedures; completed reports.
  • Managed all aspects of store operations including staffing schedules, budgeting.
  • Coordinated with vendors for ordering supplies, equipment, and other materials.
  • Developed promotional campaigns to boost sales of merchandise.
  • Assisted customers with product selection based on their individual needs.
  • Analyzed sales figures and implemented strategies to increase revenue.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Kept detailed records of daily activities through online customer database.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Generated advertising brochure for vendor use.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built relationships with customers and community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Stayed current on company offerings and industry trends.
  • Developed, maintained and utilized diverse client base.
  • Maintained current knowledge of evolving changes in marketplace.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Contributed to event marketing, sales and brand promotion.
  • Met existing customers to review current services and expand sales opportunities.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.

Lead Stylist

Forever 21
01.2024 - 07.2024
  • Monitored current trends to understand fashions and better serve customer needs.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Organized sales area and work station to showcase products and boost sales.
  • Processed payments, entering sales in register for prompt customer service.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Merchandised store inventory in seasonal and brand displays.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Helped clients to maintain independence and quality of life.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Developed and implemented individual care plans tailored to needs of each client.
  • Maintained entire family's schedule and organized events.
  • Participated in team meetings and staff training sessions.
  • Provided emotional support and companionship to clients.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Strengthened communication skills through regular interactions with others.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
  • Coordinated with design teams to develop custom pieces for unique styling opportunities.
  • Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
  • Researched current fashion trends to create on-trend looks for editorial and commercial projects.
  • Created comprehensive proposals outlining styling concepts and concepts for seasonal looks.
  • Managed wardrobe and accessory collections, keeping items in pristine condition.
  • Interacted with high-end luxury brands to obtain samples for styling projects.
  • Provided education and guidance to clients on fashion trends and styling techniques.

Team Member

Academy Sports
04.2022 - 05.2024
  • Operated cash registers to process payments from customers.
  • Identified opportunities for process improvements within the department.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Assisted customers with product selection and ordering process.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Worked closely with human resources to support employee management and organizational planning.
  • Maintained a clean and organized work area throughout shift.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Maintained positive working relationship with fellow staff and management.
  • Assessed company operations for compliance with safety standards.
  • Rotated through series of different stations based on team needs.
  • Created detailed reports outlining project progress and results achieved.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Trained new team members using approved training materials and information.
  • Assisted in inventory management, ensuring stock levels met demand without excess.
  • Adhered to safety guidelines while operating machinery or stocking shelves.
  • Looked for ways to go above and beyond job requirements.
  • Collaborated with team members to maximize productivity and efficiency.
  • Addressed customer needs, responding to specific requests.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Audited company's legal documents to verify compliant policies and procedures.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized client meetings to provide project updates.
  • Collaborated with team members to achieve daily goals.
  • Built and maintained working relationships with peers and upper management.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Participated in regular training sessions to improve product knowledge and service skills.
  • Collaborated with team members to achieve project milestones within set deadlines.
  • Analyzed company's expenditures and developed financial models.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Answered phone calls regarding inquiries about products or services.
  • Monitored expiration dates on food items for freshness assurance.
  • Resolved customer issues promptly in a professional manner.
  • Provided customer service support to ensure satisfaction.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Visual Merchandiser

The Children's Place
01.2021 - 04.2023
  • Planned commercial displays to entice and appeal to customers.
  • Reviewed and adjusted lighting to highlight key products and create inviting store environments.
  • Coordinated photo shoots for promotional materials, working closely with photographers and stylists to ensure brand consistency.
  • Adhered strictly to safety regulations when handling hazardous materials such as ladders or power tools.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Monitored competitor visual merchandising tactics to benchmark and innovate beyond industry standards.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Negotiated with suppliers to secure mannequins, props, and other visual display materials within budget.
  • Maintained visual merchandising storage area and room to prevent damage or destruction of existing visual collateral or tools.
  • Implemented sustainability practices in visual merchandising materials selection and disposal.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Helped customers locate desired items and assisted with carrying heavy loads.
  • Conducted market research to stay ahead of retail trends and adjust merchandising strategies accordingly.
  • Assisted in developing strategies for increasing sales by using visual merchandising techniques.
  • Led seasonal changeovers, ensuring timely updates to displays to maintain fresh and engaging customer experiences.
  • Created innovative floor plans to maximize visibility of merchandise.
  • Assessed inventory levels and restocked items as needed to maintain attractive displays.
  • Monitored competitor's stores for ideas on how best to present merchandise.
  • Developed relationships with suppliers in order to obtain new products for displays.
  • Ensured all signage was up-to-date and accurately reflected current promotions.
  • Maintained a high level of organization and cleanliness throughout the store.
  • Managed an efficient workflow between the Visual Merchandising department and other departments within the company.
  • Planned seasonal changes in store layouts, including decorations, props and other visuals.
  • Inspected existing displays regularly to ensure they were up to company standards.
  • Provided training sessions for staff members on proper display techniques for different types of merchandise.

Retail Merchandiser

Forever 21
07.2022 - 02.2023
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Operated a variety of machinery and tools safely and efficiently.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and
  • Strengthened communication skills through regular interactions with
  • Adaptable and proficient in learning new concepts quickly and
  • Proved successful working within tight deadlines and a fast-paced
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Rue 21

Sales Associates
02.2022 - 06.2022
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained open lines of communication with athletes, providing regular feedback on their progress and addressing any concerns promptly.
  • Conducted thorough assessments of each athlete"s running form, identifying areas for improvement and providing targeted coaching.
  • Provided guidance on proper nutrition and hydration practices for optimal athletic performance during training sessions and races.
  • Assisted beginner runners with establishing foundational skills and knowledge necessary for long-term success in the sport.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Developed and maintained network of professional resources to refer clients to.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

GED -

Austin Community College
Austin, TX
04-2025

Skills

  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Order processing
  • Sales goals attainment
  • Display setup
  • Negotiation tactics
  • Brand promotion
  • Relationship selling
  • Product promotions
  • Business development
  • Persuasion techniques
  • Sales trends
    Shipment processing
  • Fraud detection
  • Fitting room maintenance
  • Product demonstrations
  • Sales forecasting
  • Self-checkout assistance
  • Price quote preparation
  • Energetic self-starter
  • Hospitality and accommodation
  • Retail merchandising expertise
  • Inventory control procedures
  • Exchange coordination
  • Contact follow-up
  • Retail loss prevention
  • Goal tracking
  • Exceeds sales goals
  • Prospecting and telemarketing
  • Service oriented
  • Product guidance
  • New teller training
  • Reading comprehension skills
  • Superb time management
  • Lead database management
  • Positive and professional
  • Feedback implementation
  • Upselling and cross selling
  • Merchandising
  • Task prioritization
  • Customer engagement
  • Friendly and outgoing
  • Sales pipeline management
  • Client account management
  • Money transfer systems
  • Contract preparation
  • Dispute mediation
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Multitasking
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Multitasking Abilities
  • Flexible and adaptable
  • Problem-solving skill's
  • Listening skills
  • Multi-tasking strength
  • Excellent people skill's
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Flexible schedule
  • Policy and procedure adherence
  • Merchandise display
  • Product recommendations
  • Order processing
  • Sales goals attainment
  • Display setup
  • Negotiation tactics
  • Brand promotion
  • Relationship selling
  • Product promotions
  • Business development
  • Persuasion techniques
  • Sales trends
    Shipment processing
  • Fitting room maintenance
  • Product demonstrations
  • Sales forecasting
  • Self-checkout assistance
  • Price quote preparation
  • Energetic self-starter
  • Hospitality and accommodation
  • Retail merchandising expertise
  • Inventory control procedures
  • Exchange coordination
  • Contact follow-up
  • Retail loss prevention
  • Goal tracking
  • Exceeds sales goals
  • Prospecting and telemarketing
  • Service oriented
  • Product guidance
  • New teller training
  • Reading comprehension skills
  • Superb time management
  • Lead database management
  • Positive and professional
  • Feedback implementation
  • Upselling and cross selling
  • Merchandising
  • Task prioritization
  • Customer engagement
  • Friendly and outgoing
  • Sales pipeline management
  • Visual merchandising
  • Inventory management
  • Sales analysis
  • Team building
  • Point of sale operation
  • Promotional strategy
  • Product knowledge
  • Time management
  • Promotional support
  • Financial records oversight
  • Listening skills
  • Retail store operations
  • Client account management
  • Cash handling
  • Customer needs assessment
  • Inventory control
  • Money transfer systems
  • Contract preparation
  • Dispute mediation
  • Problem solving
  • Effective communication
  • Project management
  • Training delivery
  • Strategic thinking
  • Performance monitoring
  • Resource allocation
  • Performance improvement
  • Personnel management
  • Employee relations
  • Resource management
  • Rule enforcement
  • Financial acumen
  • Influencing others
  • Sales
  • Analytical skills
  • Program leadership
  • Problem resolution
  • Bilingual
  • Motivation
  • Product promotion
  • Sales strategy development
  • Strong leadership
  • Brand awareness
  • National account management
  • Review of contracts
  • Team oversight
  • Strategic partnerships
  • Change management
  • Sales team training
  • Sales and market development
  • Sales presentations
  • Territory sales management
  • Sales reporting
  • Prospecting skills
  • Consultative and relationship selling
  • Empowers high-performing sales teams
  • Budget management
  • Product displays
  • Staff supervision
  • Attention to detail
  • Problem-solving
  • Motivational techniques
  • Microsoft Office Suite
  • Department oversight
  • Human resource policies
  • Inventory counting
  • Staff management
  • Work Planning and Prioritization
  • Pricing and markdowns
  • Strategic merchandising
  • Marketing and promotions
  • Employee scheduling
  • Vendor management
  • Performance evaluations
  • Consultative sales
  • Quickbooks
  • Mentoring and coaching
  • Transaction processing
  • Operations oversight
  • Store organization
  • Process improvements
  • Stock management
  • Customer experience
  • Assignment delegation
  • Workforce management
  • Database management
  • Verbal and written communication
  • Systems and software expertise
  • POS systems operations
  • Retail operations
  • Active learning
  • Complaint handling

  • Upselling strategies
  • Welcoming customers
  • Explaining instructions
  • Sales problem-solving
  • Collecting payments
  • New customer onboarding
  • Social media
  • Customer satisfaction
  • Purchase recommendations
  • Building rapport
  • Product merchandising
  • Sales development
  • Verbal communication
  • Sales orientation
  • Beauty product demonstration
  • Trend awareness
  • Negotiation
  • Technical skills
  • Handling customer complaints
  • Accessory selection
  • Commercial photography
  • Client consultation
  • Trend forecasting
  • Color theory
  • Pattern-cutting proficiency
  • Styling
  • Documentation management
  • Garment fitting
  • Personal shopping abilities
  • Product expertise
  • Merchandise planning
  • Merchandising strength
  • Schedule coordination
  • Fabric sourcing
  • Social media marketing
  • Textures
  • Computer-aided design programs
  • Branding
  • Documentation skills
  • Sewing
  • Personal shopping
  • Loss prevention strategies
  • Styling experience
  • Fashion photography
  • Trend analysis
  • Pattern cutting
  • Math
  • Cleaning
  • Complaint resolution
  • Creativity and innovation
  • Facility cleaning
  • Training and mentoring
  • Clear communication
  • Calculations and measurements
  • Social media expertise
  • FLUENT IN LANGUAGE
  • Organizing work stations
  • Conflict resolution
  • Sales and marketing
  • Collaboration and teamwork
  • Quality inspections
  • Sales expertise
  • Safety
  • Willingness to learn
  • POS systems
  • Shipping and receiving
  • Store operations
  • Promotions planning
  • Team management
  • Employee engagement
  • Sales floor oversight
  • Customer loyalty and retention
  • Customer experience management
  • Goal setting and achievement
  • Budgeting and financial management
  • Employee coaching
  • Team leadership
  • Multitasking and organization
  • Loss prevention procedures
  • Special events
  • Strategic sales
  • Employee development
  • Shift scheduling
  • Promotional events
  • Delegating work
  • Competitor monitoring
  • Retail merchandise quality standards
  • Loss prevention
  • Bank and safe deposits
  • Drawer counting
  • Opening and closing coordination
  • Store maintenance
  • Promotional planning
  • Staff oversight
  • Front end operations
  • Daily reporting
  • Scheduling coordination
  • Alarm systems
  • Product ordering
  • Personnel scheduling
  • Team member development
  • Team training and development
  • Bank deposits
  • Customer service experience
  • Sales experience
  • Territory management
  • Sales strategies
  • Trade show participation
  • Sales demonstration
  • Closing deals
  • Coaching and mentoring
  • Upselling products
  • Performance tracking
  • Sales background
  • Sales training
  • Objection handling
  • Relationship building and management
  • Heavy lifting
  • Multiple priorities management
  • Closing sales
  • Trend tracking
  • Makeup application
  • Sales promotions
  • Creative vision
  • Display creation
  • Presentations and demonstrations
  • Organization
  • Customer buying trends
  • Customer consultation
  • Fashion styling
  • Creative thinking
  • Schedule management
  • Customer buying habits
  • Marketing
  • Cosmetology
  • Store opening and closing
  • Trend monitoring
  • Cleaning and sanitizing
  • Hygienic operations
  • Feedback analysis
  • Motivational strategies
  • Performance assessment
  • Professional demeanor
  • Self motivation
  • Training materials development
  • Business needs analysis
  • Orientation procedures
  • Course materials development
  • Time management abilities
  • Decision-making
  • Needs assessment
  • Adaptability and flexibility
  • Program performance assessment
  • Product development
  • Improve job skills
  • Leadership development
  • Creative solution development
  • Referral coordination
  • Documentation and recordkeeping
  • Employee retention strategies
  • Adaptability
  • Continuous improvement
  • Resource coordination
  • Knowledge management
  • Problem-solving abilities
  • Team collaboration
  • Staff development
  • Prepare materials
  • Critical thinking
  • Materials preparation
  • Organizational development
  • Teamwork
  • Goal setting

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Retail Sales Consultant

Swarovski
04.2025 - 05.2025

Retail Sales Associate

Claire’s boutique
12.2024 - 02.2025

Lead Stylist

Forever 21
01.2024 - 07.2024

Retail Merchandiser

Forever 21
07.2022 - 02.2023

Key Holder Supervisor

Office Depot Inc
04.2022 - 11.2024

Team Member

Academy Sports
04.2022 - 05.2024

Store Leader

Kohls Corp
03.2022 - 10.2024

Rue 21

Sales Associates
02.2022 - 06.2022

Beauty Advisor

MAC Cosmetics
01.2022 - 12.2024

Visual Merchandiser

The Children's Place
01.2021 - 04.2023

GED -

Austin Community College
Krystie “Márella” De Armas Oceguera
Profile generated at ResumeBuilder.com