KRYSTIEN SANDOVAL
Muskogee,USA
Summary
Dedicated Retail Associate with strong customer service skills and a solid understanding of retail dynamics. Proven ability to deliver tailored product recommendations that enhance customer experiences and drive sales. Thrives in fast-paced environments, adapting quickly to changes and consistently achieving high-quality results under pressure.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Walmart
Muskogee, Oklahoma
10.2022 - 11.2024
- Assisted customers with inquiries about products and services by answering questions and locating merchandise to enhance shopping experience.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers and assisted in locating items, contributing to increased customer satisfaction and retention.
- Organized product displays to attract customers and drive sales.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Conducted price checks to ensure accurate pricing on merchandise. and merchandise transfers to keep store orderly and efficient.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Processed returned merchandise according to company policies.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Ensured compliance with all applicable laws regarding sale of age-restricted items.
Retail Associate
Aldi
Muskogee, Oklahoma
11.2024 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers by answering questions and locating merchandise, enhancing their shopping experience.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Offered suggestions for additional items that may be of interest to customers.
- Resolved customer inquiries and concerns regarding products and services, contributing to overall customer satisfaction.
- Stocked shelves with merchandise according to company standards.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Maneuvering manual and electric pallet jacks to assist in loading and unloading shipments.
- Processed returned merchandise according to company policies.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Greeted customers and provided assistance in finding requested items, fostering positive customer interactions.
Education
GED -
Hilldale High School
Muskogee, OKSkills
- Truck unloading
- Order Processing
- Inventory Management
- Stocking and Receiving
- Stock replenishment
- Display Setup
- Truck unloading
- Time Management
- Adaptability
- Teamwork
- Professional demeanor
- Time Management
Timeline
Retail Associate
Aldi
11.2024 - Current
Retail Sales Associate
Walmart
10.2022 - 11.2024
GED -
Hilldale High School