Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krystin Carter

Gulf Breeze

Summary

Skilled team player with strong background in high energy environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable worker equipped for fast-paced work and changing daily needs. Serves customers and clients effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer/client satisfaction.

Overview

17
17
years of professional experience

Work History

Senior Final Expense Underwriter

Independent Employer
08.2021 - Current
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments
  • Calculated premiums and established payment methods for sales
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations
  • Initiated over $60,000 in annualized premium in first 5 months
  • Evaluated final expense life insurance applications, assessing risk factors, medical history, and financial suitability to ensure compliance with underwriting guidelines.
  • Conducted in-depth risk assessments, utilizing medical records, prescription histories, and third-party data sources to make informed underwriting decisions.
  • Reviewed and analyzed MIB reports, credit history, and prescription drug databases to mitigate risk and maintain portfolio integrity.
  • Provided final approval or declination on high-value policies, ensuring adherence to company risk tolerance and industry regulations.
  • Collaborated with agents, brokers, and field representatives, offering guidance on policy eligibility and underwriting best practices.
  • Assisted in policy structuring, recommending appropriate coverage amounts and premium structures based on risk evaluation.
  • Developed and refined underwriting guidelines and risk assessment models, improving decision accuracy and processing efficiency.
  • Trained and mentored junior underwriters, ensuring consistency in underwriting decisions and regulatory compliance.
  • Maintained compliance with state and federal insurance regulations, ensuring ethical and accurate underwriting practices.
  • Leveraged underwriting software and data analytics tools to enhance efficiency, accuracy, and fraud detection.

Lead Acquisition Manager

White Sands REI
04.2021 - Current

As the Lead Acquisitions Manager at White Sands REI, I am responsible for sourcing, evaluating, and negotiating property acquisitions. I play a critical role in identifying high-equity, off-market deals, building relationships with sellers, and ensuring a consistent pipeline of profitable opportunities.


Key Accomplishments:

  • Increased contract conversion rate by XX% through improved negotiation and follow-up strategies.
  • Generated $XXX,XXX in assignment fees within [specific timeframe].
  • Implemented an automated follow-up system, leading to a XX% increase in closed deals.
  • Grew the seller lead pipeline by XX%, increasing deal opportunities.
  • Reduced contract fallout rate by strengthening seller education and trust-building techniques.

Online Marketer

Self Employed Web
10.2015 - 04.2021
  • Developed and managed digital marketing campaigns, leveraging SEO, PPC, and social media strategies to drive traffic and conversions.
  • Created and optimized content marketing strategies, including email campaigns, blogs, and lead magnets to attract and retain customers.
  • Built and maintained e-commerce websites and landing pages, utilizing platforms such as WordPress, Shopify, and ClickFunnels.
  • Managed Facebook Ads, Google Ads, and influencer partnerships, achieving measurable ROI and audience growth.
  • Conducted market research and competitor analysis to identify trends and improve campaign effectiveness.
  • Implemented automation tools (Zapier, Mailchimp, CRM integrations) to streamline lead nurturing and sales processes.
  • Analyzed performance data using Google Analytics and Meta Business Suite, optimizing campaigns for higher engagement and revenue.
  • Scaled multiple online brands through affiliate marketing, paid traffic, and organic audience growth strategies.

ER Registration Team Leader

Baptist - Gulf Breeze
04.2011 - 08.2016
  • Greeted patients and visitors, providing a calm and reassuring presence in emergency situations.
  • Accurately entered and updated patient information into the hospital’s electronic medical records (EMR) system.
  • Verified insurance details, collect co-pays, and obtain necessary authorizations for treatment.
  • Ensure all required forms and consents are completed and signed by patients or guardians.
  • Ensured all required forms and consents are completed and signed by patients or guardians.low.
  • Communicated with insurance providers to confirm coverage and benefits.
  • Maintained confidentiality and comply with HIPAA regulations at all times.
  • Assisted in triaging patient needs, directing them to the appropriate department when necessary.

Account Manager

Iron Mountain
02.2008 - 03.2010
  • Conducted retail arbitrage to build inventory for resale via online platforms
  • Developed strategic online and offline partnerships to support fulfillment and direct sales programs
  • Developed strong rapport with customers and created positive impression of business
  • Increased sales by 1000% after first full year and 500% second full year
  • Initiated timely response to emails, voicemails and written correspondence
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
  • Implemented new working processes to deliver multiple improvements
  • Cross-trained and provided back up for customer service managers
  • Led team of 12 members while providing exceptional customer service
  • Managed 8 accounts by reviewing and mitigating discrepancies and collaborating with account holders
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs
  • Liaised between account holders and various departments
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction

Education

Associate of Arts - General Studies

Pensacola State College
Pensacola, FL
08.2006

Skills

  • Logical Analysis
  • Service-Oriented
  • HIPAA Compliance
  • Data analytics
  • Effective communication
  • Negotiation skills
  • Market research
  • Attention to detail
  • Problem solving
  • Portfolio management
  • Risk management

Languages

English
Native or Bilingual

Timeline

Senior Final Expense Underwriter

Independent Employer
08.2021 - Current

Lead Acquisition Manager

White Sands REI
04.2021 - Current

Online Marketer

Self Employed Web
10.2015 - 04.2021

ER Registration Team Leader

Baptist - Gulf Breeze
04.2011 - 08.2016

Account Manager

Iron Mountain
02.2008 - 03.2010

Associate of Arts - General Studies

Pensacola State College
Krystin Carter