Krystin Loera
Denver,CO
Summary
Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 4 years of sobriety and ready to help others reclaim lives through use of proper services.
Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer-specialist
The Municipal Public Defender Office Of Denver
09.2022 - Current
- Served as an advocate for clients during meetings and treatment planning sessions, ensuring their voices were heard and needs addressed.
- Evaluated program effectiveness by tracking client engagement levels over time.
- Participated in ongoing training opportunities to enhance professional skills and stay current on best practices in the field of peer support.
- Assisted clients in identifying personal strengths and setting realistic goals for their recovery journey.
- Provided crisis intervention services when needed, deescalating situations and connecting clients with necessary resources.
- Connected clients with appropriate community resources, facilitating their reintegration into society.
- Enhanced client recovery by providing personalized support and sharing lived experiences.
- Mentored new Peer Specialists entering the field, sharing valuable knowledge gained from experience.
- Educated staff on the role of peer specialists, promoting understanding and collaboration within the team.
- Maintained detailed case notes and documentation, ensuring accurate records of client progress and achievements.
- Developed rapport with diverse clients through active listening, empathy, and genuine connection.
- Collaborated with interdisciplinary teams to ensure comprehensive care for each client.
- Conducted peer-led support groups, fostering a safe and supportive environment for shared learning and growth.
- Support Clients in the justice system and accompany them during court dates and help them navigate the system
- Meet with client attorneys to ensure the best Support plan is used in order for my client to be successful
Lead Supervisor for Homeless Shelter
The City Of Denver
05.2022 - 09.2022
- Managing staff: Hiring, training, scheduling, and developing a team of support staff and advocates
- Ensuring safety and security: Maintaining the shelter's cleanliness, safety, and security, and responding to emergencies 24/7
- Providing support: Helping clients transition from homelessness to housing, and providing support and direction to clients
- Managing operations: Overseeing the daily operations of the shelter, including ensuring the shelter is stocked with food and supplies
- Managing client records: Keeping accurate, confidential, and secure records of clients
- Collaborating with others: Maintaining relationships with community members, volunteers, staff, and service providers
- Representing the shelter: Representing the shelter at community events and meetings, and assisting with fundraising
- Providing crisis intervention: Intervening in client crises under the direction of shelter management
- Completing reports: Completing monthly reports as advised by the director
Shelter Worker
The Gathering Place
07.2020 - 05.2022
- Developed comprehensive case management plans, addressing individual needs of clients and facilitating their progress toward selfsufficiency.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Assisted clients in obtaining necessary documentation such as identification cards or birth certificates to aid in their job search or housing applications process.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
- Collaborated with local service providers to secure essential resources for the betterment of shelter inhabitants.
- Improved shelter residents'' mental well-being by conducting regular emotional support sessions and group activities.
- Served as a liaison between clients and social service agencies, effectively advocating on their behalf and securing necessary resources.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Increased community awareness about homelessness issues by organizing public outreach events and presentations.
- Implemented a reward system within the facility that encouraged positive behavior among residents while promoting a sense of community involvement.
- Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.
- Coordinated transportation services for clients, ensuring they had access to medical appointments or employment opportunities outside of the shelter location.
Education
GED -
Emily Griffith Technical College
Denver, CO05-2009
Skills
- Mental health awareness
- Substance abuse
- Relapse prevention
- Multicultural competence
- Resource navigation
- Boundary setting
- Recovery planning
- Empathy development
- Time management
- Excellent communication
- Adaptability and flexibility
- Collaborative teamwork
Certification
WRAP Facilitator - 2022
Certified Peer Support Speacilist- Taking test to get certified
Choices Addiciton and Recovery Education-Ethical Foundations for Peers 16hr
Timeline
Peer-specialist
The Municipal Public Defender Office Of Denver
09.2022 - Current
Lead Supervisor for Homeless Shelter
The City Of Denver
05.2022 - 09.2022
Shelter Worker
The Gathering Place
07.2020 - 05.2022
WRAP Facilitator - 2022
Certified Peer Support Speacilist- Taking test to get certified
Choices Addiciton and Recovery Education-Ethical Foundations for Peers 16hr
GED -
Emily Griffith Technical College
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