Krystin Reuber

Mixologist/Bar Manager/FOH Manager

Brewsters New Buffalo

05.2019 - Current

Prepared classic, modern and unique cocktails for each customer.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Developed creative bar menus and drink recipes by researching emerging industry trends.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Mixed unique and interesting cocktails for customers, including bar specials.
Helped management plan and serve bar menu exceeding customer expectations.
Built relationships with vendors to manage orders and negotiate costs.
Upheld strict regulations for safe alcohol service and food safety.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Created attractive bar displays by strategically arranging bottles and glasses.
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Crafted special drink and cocktail menu items for seasonal offerings.
Consulted with managers to organize special events and promotions.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Improved customer service rankings by resolving issues quickly and accurately.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Explained daily specials and beverage promotions to exceed daily sales goals.
Implemented drink prep procedures, significantly reducing wasted stock.
Followed strict recipes and drink measurements to minimize product used.
Motivated staff to perform at peak efficiency and quality.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Developed unique events and special promotions to drive sales.
Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Coordinated with catering staff to deliver food services for special events and functions.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Assisted in development and implementation of new menus to offer variety and options to customers.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Obtained cash bank and stocked service bar to prepare for operation.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Developed new signature cocktails to support bar marketing brand and increase profits.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Assisted with inventorying beverage stock and bar supplies.
Tracked bar stock levels and promptly replenished low materials to prevent shortages.
Prepared garnishes by evenly slicing and pitting fruits.

Bartender

Casa Del Mar Restaurant

03.2015 - 08.2018

Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Server

Caseys New Buffalo

03.2013 - 03.2015

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Summary

Overview

Work History

Mixologist/Bar Manager/FOH Manager

Bartender

Server

Education

Mixology Certification - Mixology

Highschool Diploma - Standard

Skills

Timeline

Mixologist/Bar Manager/FOH Manager

Bartender

Server

Mixology Certification - Mixology

Highschool Diploma - Standard

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