Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Krystina Cabral

Pharmacy Technician
Needham Heights,MA
Krystina Cabral

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Beth Israel Hospital. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

6
years of professional experience
4
years of post-secondary education

Work History

CVS Pharmacy
Wellesley Hills, MA

Pharmacy Technician
10.2021 - Current

Job overview

  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Entered and processed patients' prescriptions into internal system.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Counted and labeled prescriptions with correct item and quantity.

TJX
Newton, MA

Markdown Associate
10.2020 - 10.2021

Job overview

  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Created price tags and merchandise signs.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Processed customer refunds and exchanges according to established guidelines.
  • Restocked and organized merchandise in front lanes.

Michaels Craft Store
Newton, MA

Replenishment Associate
09.2019 - 11.2020

Job overview

  • Added inventory to shelves, racks, bins and displays according to restocking procedures.
  • Used hand scanners and computer tracking systems to update merchandise locations.
  • Used basic mathematical skills to estimate weights, heights and centers of balance for proper pallet building.
  • Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
  • Created attractive and eye-catching displays and end caps to promote specific stock to customers.
  • Constructed pallets for sales floor and moved items safely using pallet jacks.
  • Created seasonal displays to showcase new and promotional merchandise.
  • Used two-way radios to hear incoming messages and provide verbal responses.
  • Put away received merchandise in designated location.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Knowledge Beginnings
Needham, MA

Assistant Teacher
01.2017 - 06.2019

Job overview

  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Provided additional mentoring based on student evaluations.
  • Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.

Education

Needham High School
Needham, MA

High School Diploma
09.2002 - 06.2006

Massachusetts Bay Community College
Wellesley Hills, MA

No Degree from Addiction Counseling
05.2001

Skills

    Pharmacy and customer records management

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Timeline

Pharmacy Technician

CVS Pharmacy
10.2021 - Current

Markdown Associate

TJX
10.2020 - 10.2021

Replenishment Associate

Michaels Craft Store
09.2019 - 11.2020

Assistant Teacher

Knowledge Beginnings
01.2017 - 06.2019

Needham High School

High School Diploma
09.2002 - 06.2006

Massachusetts Bay Community College

No Degree from Addiction Counseling
05.2001

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Krystina CabralPharmacy Technician