Krystina Delao
Gunnison,Colorado
Summary
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic, and effective communication skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction, and driving positive outcomes. Eager to contribute to a dynamic team, and support organizational goals.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Gunnison Valley Health
09.2023 - Current
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
Phlebotomist
Heart Of The Rockies Regional Medical Center
01.2023 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
Front Desk Receptionist/Medical Assistant
First Street Family Health
Salida, CO
09.2021 - 01.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Education
Bachelor of Science - Biology
Western Colorado University
Gunnison, CO08.2027
Skills
- Specimen Preparation
- Patient Confidentiality
- Blood collection
- Specimen collection and storage
- Patient support
- Patient confidentiality
Affiliations
First Street Family Health 1/2023 - 8/2023
- Shadowed Jamie Vollmerhausen , PA-C in a family medicine practice
- Observed her practice in a family medicine clinic, treating patients of all ages. Gaining hands-on experience in patient assessments, diagnostics, treatment planning, medical procedures, and advising patients on preventive and nutritional care.
Timeline
Phlebotomist
Gunnison Valley Health
09.2023 - Current
Phlebotomist
Heart Of The Rockies Regional Medical Center
01.2023 - Current
Front Desk Receptionist/Medical Assistant
First Street Family Health
09.2021 - 01.2023
Bachelor of Science - Biology
Western Colorado University
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