Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Krystina Durfee

Mansfield,OH

Summary

I am a friendly, hardworking, and dependable individual who would like an opportunity to build my experience as I learn new skills. I am a team player, detail oriented, easy learner, and all around cooperative employee.

Overview

11
11
years of professional experience

Work History

Cashier

Dollar Tree
07.2021 - 10.2022
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Overnight Stocker

Walmart
02.2021 - 07.2022
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Assessed floor displays to restock merchandise.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Followed instructions to properly arrange merchandise items.
  • Identified and quickly handled spill clean-up.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.

Ski Lift Operator

Snow Trails
08.2020 - 01.2021
  • Shoveled and raked snow and removed ice to maintain clear lift access.
  • Educated guests on snow conditions, run closures and weather forecasts.
  • Assisted area gusts on loading and unloading from lift.
  • Answered guest questions about how to load and unload safety.
  • Monitored load and unload ramps and organized lift stations.
  • Performed prompt post-operation shutdown procedures.
  • Greeted guests and addressed pertinent issues.
  • Maintained knowledge of rules, procedures and policies regarding operating and riding lifts.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Closed down rides with faulty equipment and notified supervisor.
  • Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Provided physical assistance to visitors getting onto and off of rides.

Web Designer

Real Agent Works
05.2019 - 12.2019
  • Designed websites, portals and large-scale web applications for multiple clients.
  • Addressed user interface issues reported by site visitors, creating remedial measures to smooth interaction and correct weaknesses.
  • Met with customers to determine and define goals surrounding graphics, design approaches and architecture.
  • Checked copywriting, image design, banners and other features for blending within site content and reviewed graphics for cohesive aesthetics.
  • Developed site content and graphic by coordinating with copywriters and graphic artists.
  • Developed easy-to-use interfaces that complied with project and client specifications.
  • Created clear icons, messaging, buttons and other UI elements for smartphones, tablets and web applications.
  • Developed creative graphics by collaborating with graphic artists and copywriters.
  • Added enhancements and new features to older websites, implementing user-friendly designs.
  • Oversaw facets of website projects throughout entire lifecycle.
  • Revised user flows and designs based on design reviews, usability testing, customer support feedback and other sources of input.

Boxer

School Specialty
05.2014 - 08.2014
  • Accomplished production goals by working with speed and accuracy.
  • Reviewed and followed pick sheets to prepare, pack and scan orders.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Restocked packaging items and tracked boxes, tape and fill materials from inventory.
  • Followed safety and quality protocols, and lean processes to minimize accidents.

Cashier

Duke & Duchess
02.2014 - 04.2014
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Answered customer questions and provided store information.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Stocker

Spencer's Gifts
02.2012 - 03.2012
  • Lifted materials of varied weights on regular basis.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Faced products on shelves and displays to meet company policies.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Arranged and organized merchandise and supplies and identified shrink and damages to maintain work environment.
  • Reviewed stocking plans and put merchandise in correct locations.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Properly disposed of merchandise cartons and pallets to keep sales floor neat and orderly.
  • Removed packaging, confirmed price data and affixed advertising stickers to prepare products for display.
  • Examined packages and goods for damage and notified vendors of replacement needs.

Education

GED -

Hedges
Mansfield, OH
05.2016

Skills

  • Customer Service
  • Cash Handling
  • POS Systems
  • Customer Transactions
  • Problem Solving
  • Product Scanning
  • Honest and Ethical
  • Detail-Oriented
  • Honest and Dependable
  • Reliable and Responsible
  • Employee Training
  • Sweeping and Mopping
  • Cooperative Attitude
  • ID Verification

Timeline

Cashier

Dollar Tree
07.2021 - 10.2022

Overnight Stocker

Walmart
02.2021 - 07.2022

Ski Lift Operator

Snow Trails
08.2020 - 01.2021

Web Designer

Real Agent Works
05.2019 - 12.2019

Boxer

School Specialty
05.2014 - 08.2014

Cashier

Duke & Duchess
02.2014 - 04.2014

Stocker

Spencer's Gifts
02.2012 - 03.2012

GED -

Hedges

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Krystina Durfee