Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Krystina Fenicle

Surprise,AZ
Krystina Fenicle

Summary

Dynamic professional with a proven track record at Walgreens, excelling in inventory management and staff development. Adept at enhancing customer satisfaction through strategic planning and effective communication. Recognized for implementing cost-saving measures and fostering a motivated team environment, resulting in improved operational efficiency and employee retention.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

17
years of professional experience

Work History

Outroar

Starts Supervisor
02.2023 - Current

Job overview


  • Building computer circuit boards for military, medical, and commercial.
  • Kiting and dekitting feeders for the SMT lines.
  • Understanding of moisture sensitivity level parts.
  • Help with running SMT lines and hand placements.
  • Running AOI, and bringing attention to the quality team with rework opportunities.
  • XRAY parts for counting and inventorying
  • XRAY built circuit boards looking for any discrepancies in the soldering.
  • Purchasing components and supplies.
  • Shipping and receiving supplies to and from customers.
  • Maintained MSDS for all chemicals and made sure there was proper labels and documentation and saved any certifications for products.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Assembled components per technical specifications and production guidelines.
  • Improved product assembly efficiency by streamlining electronic component placement and soldering processes.
  • Evaluated design schematics for clarity before beginning each assembly project, ensuring minimal errors during the build process.
  • Reduced production time for complex assemblies by implementing effective organizational strategies and maintaining a clean work environment.
  • Optimized workflow processes, enabling the completion of more assemblies within given deadlines.
  • Maintained a positive attitude and strong work ethic, contributing to overall team morale and success in meeting production goals.
  • Increased team productivity by collaboratively troubleshooting issues and sharing knowledge with fellow assemblers.
  • Collaborated with engineers and designers to resolve technical challenges, resulting in improved product functionality and customer satisfaction.
  • Installed completed assemblies into cases.
  • Optimized inventory management, effectively organizing components and reducing waste.
  • Reduced material costs, identifying and implementing use of more efficient and cost-effective components.
  • Reduced error rate in product assembly with meticulous attention to detail and adherence to quality standards.
  • Streamlined production schedules, staying on top of challenging deadlines with efficient work management.
  • Facilitated cross-functional collaboration, working closely with engineers to refine assembly processes.
  • Labeled components and monitored use to keep accurate records.

Grand Canyon University

Student Counselor
05.2022 - 02.2023

Job overview

  • Enhanced student well-being by providing individualized support and guidance through regular counseling sessions.
  • Helped future students enroll in the University and helped guide them to a degree program that match what they were looking for, while also assisting in financial aid.
  • Supported college-bound seniors in researching potential schools, completing applications, writing essays, navigating financial aid processes, and making informed decisions about higher education opportunities.
  • Participated in ongoing professional growth opportunities like conferences, workshops, and webinars to stay current on best practices in the field of school counseling.

Walgreens Boots Alliance

Inventory Manager
01.2021 - 04.2022

Job overview

  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
  • Developed and implemented policies and procedures for inventory management.
  • Coordinated with suppliers to guarantee timely delivery of inventory and materials.

Walgreens Boots Alliance

Assistant Store Manager
01.2008 - 01.2021

Job overview

  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Grand Canyon University
Phoenix, AZ

Bachelor's Degree from Accounting

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Inventory control
  • Staff development
  • Analytical thinking
  • Team building
  • Processes and procedures
  • Operations management
  • Process monitoring and improvement
  • Policy enforcement
  • Expectation setting
  • Microsoft Excel, word and PowerPoint experience
  • Verbal and written communication
  • Safety protocols
  • Coaching and mentoring
  • Policy and procedure development
  • Payroll processing
  • Task delegation
  • Quality control
  • Documentation and reporting
  • Workflow management
  • Performance management
  • Budget management
  • Multitasking Abilities
  • Time management
  • Excellent communication
  • Adaptability and flexibility
  • Effective communication
  • Organizational skills
  • Active listening
  • Professionalism
  • Reliability
  • Task prioritization
  • Idea development and brainstorming
  • Goal setting
  • Team leadership
  • Customer relationship management
  • Inventory management

Timeline

Starts Supervisor

Outroar
02.2023 - Current

Student Counselor

Grand Canyon University
05.2022 - 02.2023

Inventory Manager

Walgreens Boots Alliance
01.2021 - 04.2022

Assistant Store Manager

Walgreens Boots Alliance
01.2008 - 01.2021

Grand Canyon University

Bachelor's Degree from Accounting

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Krystina Fenicle