Krystina francis
Randallstown,MD
Summary
Proactive and goal-oriented professional with extensive experience in team collaboration and problem-solving, notably at Garwyn Dental. Excelled in fast-paced environments, significantly enhancing productivity and staff development at Panera Bread through effective training and mentoring. Skilled in maintaining high standards of cleanliness and safety, demonstrating a quick learning ability and a strong commitment to quality service.
Overview
14
14
years of professional experience
Work History
Intern
Complete Wellness Addictions Center
03.2023 - 04.2023
- Supported staff members in their daily tasks, reducing workload burden.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Trainer
Panera Bread
05.2009 - 01.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Intern
Gaudenzia Park Heights
07.2020 - 08.2020
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Cashier
Losta Pizza
04.2017 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Hospitality Worker
Copper Ridge
01.2012 - 10.2014
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Dental Assistant
Garwyn Dental
06.2009 - 07.2010
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Dental Assistant Intern
Garwyn Dental
04.2009 - 06.2009
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Bachelor of Social Work - Social Work
Coppin State University
Baltimore, MD05-2026
Associate of Arts - Human Services
Baltimore City Community College
Baltimore, MD05-2023
No Degree - Dental Assistant
Fortis Institue
Towson, MD05-2010
High School Diploma -
Milford Mills Academy
Windsor Mill, MD06-2007
Skills
- Teamwork and collaboration
- Quick learner
- Fast learner
- Problem-solving
- Goal-oriented mindset
Timeline
Intern
Complete Wellness Addictions Center
03.2023 - 04.2023
Intern
Gaudenzia Park Heights
07.2020 - 08.2020
Cashier
Losta Pizza
04.2017 - 02.2019
Hospitality Worker
Copper Ridge
01.2012 - 10.2014
Dental Assistant
Garwyn Dental
06.2009 - 07.2010
Trainer
Panera Bread
05.2009 - 01.2022
Dental Assistant Intern
Garwyn Dental
04.2009 - 06.2009
Bachelor of Social Work - Social Work
Coppin State University
Associate of Arts - Human Services
Baltimore City Community College
No Degree - Dental Assistant
Fortis Institue
High School Diploma -
Milford Mills Academy
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