Summary
Overview
Work History
Education
Skills
Timeline
Generic

KRYSTINA HARASTI

Akron,US

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Aramark
10.2022 - 02.2024
  • Managed filing system, entered data and completed other clerical tasks.
  • Coordinated with human resources department on benefits administration matters to ensure seamless integration within accounting system.
  • Prepared variance analysis reports for Controller review, identifying areas for cost reduction or revenue improvement opportunities.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Optimized accounts payable and receivable processes, reducing errors and improving cash flow management.

Front Desk Receptionist

Tim Lally Chevrolet
01.2021 - 12.2022
  • Answering phone calls/redirecting calls
  • Customer support
  • Schedule appointments
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Coordinated pick-up and delivery of express mail services.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Online Lister

Goodwill Industries
01.2019 - 10.2021
  • Ability to research using online resources
  • Photography skills
  • Windows-based computer skills
  • Website data entry skills
  • Uploaded photos, videos or images to online storefronts or other shopping websites.
  • Composed images of products using video or still cameras, lighting equipment and editing software.
  • Resolved customer concerns and answered questions quickly to maximize satisfaction.

Animal Caretaker

The Barkley Pet Hotel & Day Camp
05.2017 - 01.2019
  • Cleaned kennels
  • Doggie Daycare
  • Administered medications and feedings

Call Center Agent

LeafFilter Gutter Protection
03.2016 - 01.2019
  • Appointment booking
  • Data entry
  • Telephone professional

Call Center Representative

Life Line Screening
06.2014 - 04.2017
  • Appointment booking
  • Data entry
  • Telephone professional credit card transactions over the phone skills

Education

Associate Of Arts With A Concentration In Business Fundamentals - Business Administration

University of Phoenix
Phoenix
11.2024

Skills

  • Problem resolution
  • Customer service
  • MS Office Suite, Excel, Word, Power Point & Outlook
  • POS systems
  • Administrative Support
  • Multi-line phone
  • Communication skills
  • Customer support
  • Scheduling and Calendar Management
  • Prioritization and Time Management
  • Customer Complaint Resolution
  • Appointment Scheduling
  • Call Answering and Routing
  • Computer Proficiency
  • Data Entry and Database Software
  • Attention to Detail

Timeline

Administrative Assistant

Aramark
10.2022 - 02.2024

Front Desk Receptionist

Tim Lally Chevrolet
01.2021 - 12.2022

Online Lister

Goodwill Industries
01.2019 - 10.2021

Animal Caretaker

The Barkley Pet Hotel & Day Camp
05.2017 - 01.2019

Call Center Agent

LeafFilter Gutter Protection
03.2016 - 01.2019

Call Center Representative

Life Line Screening
06.2014 - 04.2017

Associate Of Arts With A Concentration In Business Fundamentals - Business Administration

University of Phoenix
KRYSTINA HARASTI