Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Krystina Schnitzler

San Diego,CA

Summary

I have many year's experience working food service and retail. Im an expert at customer satisfaction. I love people and working with them on a daily basis. I love to learn new challenging things and I always have the initiative to tackle any conflict or task thrown my way. I specialize in working in busy environments, handling stressful situations and making the customer smile before they leave. My number one priority is always the customer and making them happy!

Overview

18
18
years of professional experience

Work History

Sales Asscoiate

Ross Stores
05.2016 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

General Merchandising Clerk

Vons
12.2011 - 09.2016
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

General Merchandising Clerk

Stater Bros
09.2008 - 01.2011
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Greeted customers and directed to requested products.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.

Cashier

Rallys Burgers
09.2003 - 06.2005
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Mar Vista Senior High School
Imperial Beach, CA
06.2005

Skills

  • Meeting Deadlines
  • Availability Design
  • Strategic Planning
  • Consumer Trends
  • Speaking Clearly
  • Customer Needs Assessments
  • Merchandising
  • Window Displays
  • Product Promotion
  • Customer Order Fulfillment
  • Fixture Installation
  • Strategic Product Placement
  • Complex Problem-Solving
  • Product Recommendations
  • Store Displays
  • Folding Clothes
  • Selling Techniques
  • Listening Skills
  • Social Perceptiveness
  • Guest Assistance
  • Business Strategies
  • Revenue Growth
  • Seasonal Promotions
  • Merchandise Display
  • Store Operations
  • Critical Thinking
  • Reading Comprehension
  • Fraud Detection
  • Multitasking Strengths
  • Training Activities
  • Credit Card Transaction Processing
  • Computer Tracking
  • Work Assignments
  • Verbal Communication
  • Retail Accounts
  • Department Resets
  • Money Handling
  • Visual Displays
  • Customer Satisfaction
  • Product and Service Sales
  • Cleaning Techniques
  • Market Research
  • Excellent People Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sales Asscoiate

Ross Stores
05.2016 - 02.2022

General Merchandising Clerk

Vons
12.2011 - 09.2016

General Merchandising Clerk

Stater Bros
09.2008 - 01.2011

Cashier

Rallys Burgers
09.2003 - 06.2005

High School Diploma -

Mar Vista Senior High School

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Krystina Schnitzler