Krystina Sharpe
Grosse Pointe Farms,MI
Summary
Highly motivated, detail oriented and organized lead dental assistant with 26 years experience. Extensive experience in patient care, sterilization, and inventory management. Proven ability to provide exceptional chairside assistance, manage dental operations, and train staff. Committed to ensuring a positive patient experience and driving practice efficiency. Strong skills in team leadership, patient education, and implementing systems to improve patient care and office efficiency.
Overview
28
28
years of professional experience
Work History
Lead Dental Assistant
Enhance Family Dental
01.2019 - Current
- Assist Doctor with all aspects of patient care including general dentistry, limited ortho, oral surgery, implants and endodontic therapy,ensuring accurate treatment delivery and high-quality patient care
- Digital radiographs
- CBCT
- Digital intra oral scanning
- Fabrication of temporary crowns and bridges
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Lead Dental Assistant
Dove Family Dentistry
05.2005 - 12.2018
- Assist Doctor with all aspects of patient care including general dentistry, limited ortho, oral surgery, implants and endodontic therapy,ensuring accurate treatment delivery and high-quality patient care
- Digital radiographs
- CBCT
- Digital intra oral scanning
- Fabrication of temporary crowns and bridges
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant
Dr. John Steinberg
04.2003 - 12.2005
- Assist Doctor with all aspects of patient care including general dentistry, limited ortho, oral surgery, implants and endodontic therapy,ensuring accurate treatment delivery and high-quality patient care
- Digital radiographs
- CBCT
- Specializing in implants and oral surgery
- Assist with IV sedation
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant
ADP Total source
06.2001 - 04.2003
- Assist Doctor with all aspects of patient care
- Take, develop, and mount radiographs
- Sterilize all rooms and instruments
- Chart all correspondence into patient record
- Design and mill cerec restorations
- Assist with implant surgery
- Prepare all external lab cases
- Order and stock supplies
- All areas of front desk duties
- Open and close office as needed.
Orthodontic Receptionist
Dr. Plunkett
02.2000 - 06.2001
- Answer phones
- Schedule appointments
- File and pull charts
- Discuss financial arrangements
- Collect fees
- Explain all pre and post op instructions
- Prepare nightly deposit
- Open and close office as needed.
Radiology receptionist
St. John Macomb Hospital
10.1999 - 02.2000
- General office duties
- Answer multi line phone
- Check patients in for testing
- Explain procedures to patients
- Prepare and mail radiographs
- Light filing and pulling of old records.
Dental Assistant – Office Manager
Dr. Shumaker
09.1996 - 08.1999
- Assist doctor with all aspects of patient care
- Take, develop, and mount radiographs
- Sterilize instruments
- Prepare all external lab cases
- Pack retraction cord
- Manage all areas of office, front and clinical.
Education
B.S. Biology - Biology
University of Detroit Mercy
Detroit, MI01.2008
A.A.S. Pre Medical Studies - Pre-Medical Studies
Macomb Community College
Clinton Township, MI01.2004
General studies -
Baker College
01.2001
Graduated with a general diploma -
Mt. Clemens High School
01.1999
Skills
- Team oriented, proactive, efficient, responsible, self motivated with a passion for success Excellent written and verbal communication skills Compassionate and outgoing Highly organized and detail oriented Ability to multitask Committed to superior patient care and education CPR certified Proficient in Microsoft office as well as other dental software
- Administrative Skills
- Organizational Development
- Coaching and Mentoring
- Customer Service
Seminarscertifications
- Minneapolis, MN, University of Minnesota I.V. conscious sedation
- Port Huron, MI, Nutrition and Dentistry- David Meinz
- Port Huron, MI, Getting your patients to say yes-Paul Homley
- Southfield, MI, Basic Cerec training, 3 day course
- Cincinnati, OH, Advance cerec training
- Sterling Heights, MI, Knock your socks off to customer service
Timeline
Lead Dental Assistant
Enhance Family Dental
01.2019 - Current
Lead Dental Assistant
Dove Family Dentistry
05.2005 - 12.2018
Dental Assistant
Dr. John Steinberg
04.2003 - 12.2005
Dental Assistant
ADP Total source
06.2001 - 04.2003
Orthodontic Receptionist
Dr. Plunkett
02.2000 - 06.2001
Radiology receptionist
St. John Macomb Hospital
10.1999 - 02.2000
Dental Assistant – Office Manager
Dr. Shumaker
09.1996 - 08.1999
B.S. Biology - Biology
University of Detroit Mercy
A.A.S. Pre Medical Studies - Pre-Medical Studies
Macomb Community College
General studies -
Baker College
Graduated with a general diploma -
Mt. Clemens High School
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