Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystina Vega

Santa Fe,NM

Summary

Proven to enhance guest experiences at Four Seasons Santa Fe, I excel in customer service and cash handling, demonstrating a strong work ethic and professional demeanor. Skilled in engaging customers and streamlining operations, I've significantly contributed to team success. My approach combines exceptional service skills with efficiency, aiming to exceed expectations.

Overview

6
6
years of professional experience

Work History

Server

Four Seasons Santa Fe
Santa Fe, NM
03.2022 - Current
  • Assisted in seating guests at tables or booths.
  • Presented menus to guests, answered questions about menu items, and made recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Served food and beverages to patrons and confirmed complete orders.
  • Prepared checks, itemizing total meal costs and taxes.
  • Processed payments accurately using cash registers or POS systems.

Restaurant Hostess

Four Seasons Santa Fe
Santa Fe, NM
08.2020 - 07.2022
  • Greeted guests and sat customers at tables or in waiting areas.
  • Provided menus and answered questions about menu items and specials.
  • Took beverage orders and served drinks during peak meal times.
  • Spoke with guests to ensure their satisfaction with the food and service.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Restaurant Team Member

Dion's
Santa Fe, NM
10.2018 - 07.2020
  • Prepared food items such as salads, sandwiches, desserts, as needed.
  • Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
  • Made meals in accordance with company standards and requirements.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Collaborated with team to deliver timely service of items.
  • Assisted in taking customer orders and providing recommendations.
  • Operated kitchen equipment safely and efficiently.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Reception Assistant

Andie's Portable Restroom Services
Santa Fe, NM
09.2018 - 01.2020
  • Answered incoming calls promptly and directed them appropriately.
  • Assisted customers with inquiries and requests in a timely manner.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Scheduled and confirmed appointments and meetings for management team.
  • Performed clerical duties such as filing, photocopying, and faxing.
  • Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Ordered office supplies when stock levels were low.
  • Sorted incoming mail and directed to correct personnel each day.
  • Transmitted information or documents to customers through email, mailings or facsimile machine.
  • Processed payments and updated accounts to reflect balance changes.

Education

High School Diploma -

Capital High School
Santa Fe, NM
05-2021

Early Childhood Care And Education -

Northern NM Community College
Española, NM

Skills

  • Strong work ethic
  • Guest engagement
  • Customer service
  • Professional appearance
  • Positive and professional
  • Cash handling
  • Exceptional customer service

Timeline

Server

Four Seasons Santa Fe
03.2022 - Current

Restaurant Hostess

Four Seasons Santa Fe
08.2020 - 07.2022

Restaurant Team Member

Dion's
10.2018 - 07.2020

Reception Assistant

Andie's Portable Restroom Services
09.2018 - 01.2020

High School Diploma -

Capital High School

Early Childhood Care And Education -

Northern NM Community College

Similar Profiles

CREATE PROFILE
Krystina Vega