Krystine Villarreal, CAM
San Antonio,TX
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary customer service, policies and procedures oversight and day to day operations.
Overview
4
4
years of professional experience
Work History
Assistant Community Manager
Redwood Residential
09.2023 - Current
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Trained staff members on effective use of digital tools with new AI revenue and prospect tracking system.
- Supported property manager by taking lead on lease and renewal rates to advocate for appropriate changes in line with current market.
Accounts Payable Specialist
Lifetime HOA Management
12.2022 - 08.2023
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable
- Streamlined productivity by collaborating with Financial Manager for more efficient workflow and schedule
- Reviewed vendor invoices for appropriate documentation and validity prior to payment
- Evaluated financial records to detect errors and discrepancies.
- Reorganized accounts payable processes, decreasing supplier payment delays.
Assistant Community Manager
Oxford Enterprises
02.2022 - 12.2022
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Supported Community Manager by completing monthly close out and variance reports.
- Followed up on delinquent tenants and coordinated collection procedures.
- Streamlined rent collection process for improved cash flow and reduced delinquencies.
- Reduced vacancy rates through targeted marketing efforts appealing to apartment locators and surrounding businesses.
Lease Up Assistant Community Manager
Lincoln Property Company
08.2020 - 02.2022
- Conducted preliminary walks and inspections for new construction
- Monitored progress of construction and project updates, delays, and schedule changes
- Cross-trained directly with Community Manager
- Completed monthly variance reports
- Assisted with budget
- Aided in new hire training as well as interviews
- Accurately executed month-end close out each month
- Ensured delinquency was below indicated percentage based on owners specifications.
Skills
- Proficient in: Onesite, Yardi, Resman, Knock, AI Revenue Management, Ops Technology, and MS Office
- Certified Apartment Manager, 2024
Timeline
Assistant Community Manager
Redwood Residential
09.2023 - Current
Accounts Payable Specialist
Lifetime HOA Management
12.2022 - 08.2023
Assistant Community Manager
Oxford Enterprises
02.2022 - 12.2022
Lease Up Assistant Community Manager
Lincoln Property Company
08.2020 - 02.2022
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