Krystine Lopez
Summary
Dynamic and results-driven professional with extensive experience as a Correctional Officer at the Connecticut Department of Corrections. Expert in crisis management and conflict resolution, successfully de-escalating high-risk situations. A strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Correctional Officer
Department of Corrections
02.2020 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Prepared reports to document incidents and violations.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Responded to emergency situations and de-escalated hostile confrontations.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
Store Manager
Burger King
04.2010 - 01.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Nursing
Putnam Vocational Technical Academy
Springfield, MA 06-2014
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Restraint techniques
- Safety and security enforcement
- Search and seizure procedures
- Contraband seizure
- Stress tolerance
- Crisis management
- Prisoner transport
- Weapons training
Certification
- CPR and AED Certified - 2020-2025
Certificate of Appreciation Connecticut Department of Correction Officer of the Year 2025
"In recognition for your ongoing commitment, professionalism and dedication to Osborn Correctional Institution"
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Correctional Officer
Department of Corrections
02.2020 - Current
Store Manager
Burger King
04.2010 - 01.2020
Nursing
Putnam Vocational Technical Academy
Similar Profiles
Irma Yissel CarreraIrma Yissel Carrera
ADMINISTRATIVE ASSISTANT II at Department of CorrectionsADMINISTRATIVE ASSISTANT II at Department of Corrections
Sanitta OfisaSanitta Ofisa
Operations Advisor at Department Of CorrectionsOperations Advisor at Department Of Corrections
Auwa TaporaAuwa Tapora
Correction Officer at Department of CorrectionsCorrection Officer at Department of Corrections
Leo PaulsonLeo Paulson
Corrections Officer at Department of CorrectionsCorrections Officer at Department of Corrections
ANDREW LUPERCIOANDREW LUPERCIO
Correctional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional CenterCorrectional Officer / Senior Correctional Officer (Sergeant) at Leavenworth Detention Center, Saguaro Correctional Center, & La Palma Correctional Center